Accela Business Coordinator

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　　Accela Business Coordinator

　　Salary

　　$74,526.52 - $117,612.09 Annually

　　Location

　　Ventura and may require travel throughout Ventura County, CA

　　Job Type

　　Full-Time Regular

　　Job Number

　　1024RMA -24AA (MR)

　　Department

　　Resource Management Agency

　　Opening Date

　　01/22/2024

　　Closing Date

　　2/5/2024 5:00 PM Pacific

　　Description

　　Benefits

　　Questions

　　Description

　　WHAT WE OFFER

　　The County of Ventura offers an attractive compensation and benefits package. In addition to the salary of approximately $74,526.53 to $117,612.09 annually an employee within this position will also be eligible for the following:

　　General Salary Increase - 3.5% effective December 22, 2024.

　　New Hire/Retention/Referral Incentive - New hires may be eligible for a one-time New Hire incentive up to 10% of the current annual base wage. SEIU 721 MOA 2022-2025, Article 38 (Secs. 3801 – 3803).

　　Merit Increases – New employees are eligible for an initial 5% merit increase within the pay range upon completion of at least 1,040 hours (approximately 6 months) assuming work meets satisfactory standards. Subsequent merit increases within the pay range will be upon completion of each additional 2,080 hours (approximately one year) from the initial merit increase.

　　Educational incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate's degree.

　　Bilingual incentive - Incumbents may also be eligible for bilingual Incentive depending upon operational needs and certification skills.

　　Sick Leave - Full-time regular employees accrue 3.08 hours of sick leave per pay period with an advance at hire of 40.04 hours which will be balanced at the completion of 13 bi-weekly pay periods.

　　Annual Leave Redemption -After 14,560 hours of continuous County service (equivalent to seven (7) years) an employee may elect to "cash in" or redeem up to 80 hours of vacation accrued in the same year after using 80 hours of vacation in the preceding 12 months.

　　Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k) contributions.

　　Health Plans — Full time regular employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $502 per pay period, tier two for employee plus one is $730 per pay period and tier three for employee plus family is $905 per pay period.

　　Flexible Spending Accounts - Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses.

　　Pension Plan - Participation in the County's defined benefit plan.

　　Holidays -12 paid days per year which includes a scheduled floating holiday.

　　VENTURA COUNTY

　　The County's 1,873 square miles include 1,846 square miles of land with 42 miles of coastline which is home to the following cities and points of interest: Camarillo, Fillmore, Moorpark, Ojai, Oxnard, Port Hueneme, Santa Paula, Simi Valley, Thousand Oaks, and Ventura as well as national protected areas such as parts of the Angeles National Forest, Channel Islands National Park, and the Santa Monica Mountains National Recreation Area.

　　Ventura County is a “general law” county, governed by a five-member, elected-by-district Board of Supervisors. The Supervisors appoint a County Executive Officer (CEO) to oversee the County budget, day-to-day operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters under the Board’s jurisdiction. It focuses on serving its residents by promoting engagement, strategy, execution and accountability to include diversity, equity, and inclusion initiatives to ensure that all employees are treated with respect and without discrimination, and to improve culturally appropriate outcomes for community members.

　　THE AGENCY

　　The primary goal of the Resource Management Agency (RMA) is to protect the health, safety and welfare of the general public through administration and enforcement of County ordinances, Board policy, and state and federal laws regarding land use, and commercial and environmental regulation. RMA includes five divisions: Environmental Health, Planning, Building &Safety, Code Compliance, and Operations/GIS.

　　RMA recognizes the value of having a diverse and inclusive workforce at all levels of our agency to best serve our clients and be representative of the community we serve and is committed to being an active participant in removing barriers to ensure equitable access and opportunities for success. The agency is dedicated to attracting, hiring, developing, retaining and valuing quality employees fully empowered to protect everyone’s health, safety, and the environment, and committed to providing excellent customer service through the efficient, accurate, and consistent application of laws, ordinances, regulations, and policies.

　　THE DIVISION

　　The division of Operations is responsible for Agency administration and provides central services that include accounting and fiscal support, personnel administration, IT support, GIS, Web and Graphic services, and clerical staffing. The Information Technology Center is responsible for managing and maintaining the agency computer systems. The center provides user support, training, and problem solving; procures computer equipment and software; researches, tests, evaluates, implements, and supports new systems and applications; develops applications, such as databases and websites; develops “eGovernment” services; and develops unified data systems from a myriad of single-use systems for GIS, web-based data access, and data sharing.

　　THE POSITION

　　Under general direction, the Accela Business Coordinator analyzes, designs, tests, implements and maintains the Accela Automation Civic Platform including Accela Automation, Citizens Access and Accela GIS. The position meets with users from multiple departments/agencies to determine business requirements and implements products refinements to improve and enhance delivery of services.

　　The successful candidate will be skilled in online transaction processing applications including coding with Java, Microsoft SQL queries, performing advanced troubleshooting escalating to vendors when appropriate and using Crystal Reports or similar software to produce complex reports. Required are demonstrated abilities to establish and maintain effective working relationships with various stakeholders and organize and prioritize work in an efficient manner.

　　The ideal candidate will possess intermediate knowledge and experience in the administration of the Accela Automation Civic Platform products.

　　PAYROLL TITLE

　　Office Systems Coordinator III/IV

　　DISTINGUISHING CHARACTERISTICS:

　　The Office Systems Coordination III (OSC III) is responsible for meeting with users to determine their requirements related to the Accela Automation Land Use Management System and then translating those requirements into procedures that can be programmed to provide system modifications and enhancements.

　　The Office Systems Coordinator IV (OSV IV) is the advanced expert classification with comprehensive knowledge and abilities to perform the assigned duties and train support staff.

　　Approximate Salary:

　　Office Systems Coordinator III: $2,866.40 - $4,020.40 Biweekly

　　Office Systems Coordinator IV: $3,406.07 - $4,523.54 Biweekly

　　Office Systems Coordinator III/IV are represented by the Service Employees’ International Union (SEIU) and are not eligible for overtime compensation.

　　TENTATIVE SCHEDULE

　　OPENING DATE: 1/22/22024

　　CLOSING DATE: 2/05/2024

　　Examples Of Duties

　　Duties may include, but are not limited to, the following:

　　Configures Accela Automation record types, scripting, workflows and performs maintenance of Accela Automation Civic Platform Management system.

　　Performs SQL queries and report analysis for the Accela Civic Platform using Crystal Reports; produces reports.

　　Performs advanced troubleshooting and maintenance for the Accela Automation Civic Platform, including Accela Automation, Accela GIS, MS SQL Server and Accela Mobile; escalates to land use processing program vendors when appropriate.

　　Analyzes Accela Automation product to refine and improve product through a thorough assessment of needs, design and development of product enhancements, and provides liaison with management staff and the vendor to assure that system modifications and enhancements are completed.

　　Collaborates with agency staff to implement agency's business processes, updates and maintenance within the Accela Automation system.

　　Assists in the product's implementation plan, project timetables, task assignments and testing criteria.

　　Creates and/or updates documentation that communicates standards and best practices of the Accela Automation enterprise team to system users.

　　May train support staff and subject matter experts on modifications or enhancements within the Accela Automation Civic Platform.

　　Performs other related duties as required.

　　Typical Qualifications

　　These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

　　EDUCATION, TRAINING, and EXPERIENCE

　　Extensive experience in automated office systems coordination which has led to the acquisition of the required knowledge, skills and abilities.

　　Office Systems Coordinator III:

　　The required knowledge, skills and abilities also can be obtained by four (4) years of related experience in technical support of land use processing programs or online transaction processing (OLTP) applications.

　　Office Systems Coordinator IV:

　　The required knowledge, skills and abilities also can be obtained by Five (5) years of related experience in technical support of land use processing programs or online transaction processing (OLTP) applications.

　　NECESSARY SPECIAL REQUIREMENTS

　　Two (2) years of experience:

　　Creating reports with Crystal Reports or similar report writing programs.

　　Writing MS SQL queries.

　　One (1) year of experience:

　　Using Java Script, Java, PowerShell or .NET based language.DESIRED

　　Extensive related experience with the Accela Automation Civic Platform.

　　Extensive related experience using Crystal Reports, MS SQL 2008, 2012, and 2014 and 2019 Java Scripting.

　　KNOWLEDGE, SKILLS and ABILITIES

　　Thorough (III) to comprehensive (IV) knowledge of the architecture, nomenclature and infrastructure of land use processing programs or online transaction processing (OLTP) applications, including Accela Automation Civic Platform.

　　Skilled In:

　　Configuration of land use processing program or online transaction processing (OLTP) application implementation and maintenance.

　　Coding with Java Script, Java, PowerShell or .NET based language used for configuration within a land use processing program or online transaction processing (OLTP) application.

　　Performing advanced troubleshooting of technical problems with land use processing programs or online transaction processing (OLTP) applications and in providing resolutions or escalating to land use processing program vendors.

　　Using Crystal Reports or similar software, such as SQL Studio Reporting, and SQL scripting to produce complex reports from relational databases.

　　Working (III) to comprehensive (IV) ability to:

　　Perform complex analysis and design within land use processing programs or online transaction processing (OLTP) applications to implement new or improved record types.

　　Establish and maintain effective working relationships with all levels of staff, other agencies, vendors, and the general public.

　　Organize and prioritize work or project tasks in an efficient manner; and manage time appropriately.

　　Train support staff and subject matter experts on Accela Automation Civic Platform updates.

　　Prepare systems and program documentation.

　　Perform advanced level of Java scripting to enforce department business rules.

　　Communicate effectively in writing and orally.

　　Recruitment Process

　　FINAL FILING DATE: Applications must be received by the Ventura County Human Resources Division in Ventura, California no later than 5:00 p.m. on Monday, February 05, 2024

　　To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

　　NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (http://vcportal.ventura.org/CEO/HR/docs/Lateral_Transfer.pdf) (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader) (https://get.adobe.com/reader/) (Download PDF reader)fo (https://get.adobe.com/reader/) r additional information.

　　Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

　　SUPPLEMENTAL QUESTIONNAIRE - qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

　　APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

　　TRAINING & EXPERIENCE EVALUATION: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business need of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

　　NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

　　ORAL EXAMINATION - 100%: A job-related Oral Examination will be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

　　If there are three (3) or fewer qualified applicants, an examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

　　ELIGIBLE LIST

　　Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year. The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-Term), Intermittent and Extra Help vacancies for this and similar positions within the Resource Management Agency. There is currently one (1) Regular vacancy within the Operations Division.

　　BACKGROUND INVESTIGATION

　　A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record may be required for this position.

　　For further information about this recruitment, please contact Magali Rodriguez by email at [email protected] or by telephone at (805) 654-3805.

　　EQUAL EMPLOYMENT OPPORTUNITY

　　The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

　　YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

　　Service Employees International Union (LOCAL 721)

　　(SEIU)

　　To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

　　Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

　　Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

　　Memorandum of Agreement

　　Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS

　　01

　　Describe your work experience providing technical support for land use processing programs or on-line transaction processing (OLTP) applications. include: a. The employers where you obtained this experience. b. Types of support provided: configuration, scripting, scheduling and implementing updates, etc. c. Level of troubleshooting abilities (Tier) d. Any experience with the Accela Automation Land Use Platform.

　　Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

　　If you have no experience in this area, type "no experience."

　　02

　　Describe your work experience creating reports with Crystal Reports or similar report writing programs. Include: a. Employers where you obtained the experience. b. Types of reports created. c. Challenges you overcame in creating the reports.

　　Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

　　f you have no experience in this area, type "no experience."

　　03

　　Describe your work experience writing MS SQL scripts. Include: a. The employer where you obtained the experience. b. Specific versions used. c. How the scripts were used.

　　Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

　　If you have no experience in this area, type "no experience."

　　04

　　Describe your work experience coding with JavaScript, Java, PowerShell or .NET based languages. Include: a. Employers where you obtained the experience. b. Specific example of how you have used these languages.

　　Employer(s) where you obtained the experience must be included in the previous work experience section to be considered qualifying.

　　If you have no experience in this area, type "no experience."

　　Required Question

　　Agency

　　Ventura County

　　Address

　　800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

　　Phone

　　(805) 654-5129

　　Website

　　http://hr.ventura.org

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