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2024-2025 Yearlong Service Planning Analyst Intern
2024-2025 Yearlong Service Planning Analyst Intern-March 2024
Chicago
Mar 30, 2026
About 2024-2025 Yearlong Service Planning Analyst Intern

  2024-2025 Yearlong Service Planning Analyst Intern - ( 2400001G )

  Description

  Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today’s technically demanding careers. Interns at CTA work in a range of departments across the authority.

  Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking.

  Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer.

  In this role within the Scheduling & Service Planning department’s Service Planning unit, interns will:

  Research peer agencies, conduct literature reviews, and interview/survey current CTA operators regarding night owl service and the operator selection process.

  Create a model to understand which types of runs are most likely to be selected by operators.

  Ability to decipher and make changes to data in order to determine potential service delivery modifications and the factors of prospective alterations within resources of the current workforce.

  Combine demographic and ridership data into this model as well to understand the social-economic and customer impacts.

  Compile final reports and present findings to CTA staff.

  Primary work location for this role: CTA Headquarters (567 W. Lake Street, Chicago Illinois 60661)

  Qualifications

  Educational Experience/Requirements:

  Preferred Major(s): Urban Planning, Architecture, Public Policy, Urban Design, Transportation Planning, Geography, Engineering, Economics, Data Analytics, Logistics or other related discipline with a strong quantitative component.

  Preferred Level of Education: College graduate student

  Required enrollment status: Full-time (as defined by your academic institution) in a degree program at an accredited college or university

  Physical Requirements:

  The demands associated with the normal office environment

  Must be able to comply with office policy to work on-site twice per week

  Light physical activity, including walking outdoors and climbing stairs

  Field work may be required, which may include riding the CTA system and walking/standing for a few hours at a time during field observations/data collection

  Knowledge, Skills and Abilities:

  Strong Microsoft Office and computer skills

  Strong oral and written communication skills

  Good analytical and critical thinking skills

  Good organizational skills with attention to detail

  Good project management skills

  Experience with SQL

  Ability to concisely summarize information in presentable materials

  Understanding of transit planning concepts

  Experience with Esri's ArcGIS suite

  Knowledge of data programming languages preferred

  Additional Details: Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

  Applicants, if hired,must comply with CTA's residency ordinance.

  CTA IS AN EQUAL OPPORTUNITY EMPLOYER

  No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact [email protected] prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

  Primary Location : USA-Illinois-Chicago

  Job : Internship

  Job Posting : Jan 12, 2024, 2:41:51 PM

  Position Type: : Part-time Temporary (PTT)

  Req ID: 2400001G

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