Description

　　Mission Statement

　　The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

　　Position Summary

　　The Veteran Engagement Case Manager (VECM) in the Community Integrated Services (CIS) for the SSVF Program works as part of a multi-disciplinary team serving clients in the community. The VSW will provide transitional support and case management services to participants enrolled in the SSVF Program.

　　Essential Functions

　　Conduct street outreach and participate Collaborative Outreach with other homeless providers to designated “Hot Spots”

　　Primarily coordinate extensive outreach in Service Planning Area 2 (SFV), 5 (West LA), 6 (South LA) and 7 (Cerritos, Bellflower). Outreach will also be required to provide Outreach assistance outside the coverage areas for Outreach events (e.g., VA Stand down, LA Collaborative Outreach, Community Outreach, Veteran’s events)

　　Attend Collaborative Homeless Case Conference meetings, Program Meetings, CES Meetings, and “By Name List” based on the designated sites (SPA 2, 5, 6, 7).

　　Conduct screening tools to assess and identify housing barriers and services required (VI-SPDAT).

　　Conduct pre-screening to determine SSVF Eligibility

　　Conduct intake, needs assessments for program participants and develop clearly written individualized service plans.

　　Conduct research, outreach, and build relations with landlords to build a pool of landlords and property management companies willing to rent to program participants.

　　Help program participants identify potential neighborhoods where they wish to live, conduct housing searches in said areas and negotiate with potential landlords on behalf of the participants.

　　Establish and maintain relationships with landlords, property management companies.

　　Assist in the processing and submission of applications for housing (subsidized and unsubsidized).

　　Conduct inspections of potential permanent housing units where program participants will reside.

　　Provide tenant education: tenant rights and responsibilities, housing discrimination and communication with landlords.

　　Maintain a regular and open line of communication with landlords in-order to assess the landlords’ satisfaction with the programs and address any questions or concerns that landlords may have.

　　Provide case management services which include but are not limited to the following activities: Budget plan, Housing Plan, providing appropriate resources, tools, and counseling to assist participants in achieving their case plan goals; making referrals for services and following up to ensure that the referrals were completed; and tracking and documenting participant progress.

　　Work collaboratively with housing relocation specialists to assist participants as needed while they prepare to move into permanent housing. Such assistance may include accessing move-in assistance, coordinating donated furnishings and other basic household items.

　　Work collaboratively with vocational specialists to assist participants in accessing employment and training opportunities.

　　Conduct internal referrals to the SSVF Shallow Subsidy and Homeless Veteran Re-entry Program (HVRP) to maximize Housing sustainability

　　Deliver home-based case management services to participants once they move into permanent housing.

　　Conduct home visits to all veterans who are due for a 90-day program recertification. Evaluate current services and identify and refer the veteran to NEW services (i.e., Hoarding Therapy, Home nurse) if found that such services are needed.

　　Document and maintain up-to-date information on services provided to clients in the Homeless Management Information System (HMIS)

　　Participate in Bi-weekly case management meetings and attend staff trainings as required.

　　Prepare and submit case and program reports as needed.

　　May transport/accompany clients to appointments and self-help activities as needed.

　　Provides crisis intervention as needed.

　　Attend regular staff meetings and trainings as assigned by the Program Manager

　　Rotates with the multi-disciplinary team for on-call duties.

　　Responsible for maintaining all vehicles assigned to the SSVF program by conducting weekly engine runs.

　　Responsible to maintain all vehicles assigned to the SSVF program by driving the vehicle for no less than 2 miles on a weekly basis.

　　Respond to complaints from landlords & participants related to housing conditions & provide mediation as needed.

　　Report to the SSVF Program Manager when Maintenance to the vehicle is required.

　　Coordinate all maintenance issues with the local mechanic establishment (e.g., oil change, battery, tire, check engine light)

　　Adopts an “whatever-it-takes” approach in assisting clients to retain housing and independent living.

　　Other duties as assigned.

　　Working Conditions

　　Most of the direct service work is performed in the community (e.g., clients’ homes) and NOT at the assigned site. Thus, the VSW must have the ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis, the ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; ability to operate computer, fax, and telephone; and the ability to lift to 25 lbs.

　　Minimum Qualifications

　　Bachelor’s degree in social work or a related field or 3 years of Homeless Services experience

　　Excellent communication skills

　　Must obtain First Aid/CPR certification in first 90 days of employment.

　　A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

　　Skills, Knowledge & Abilities

　　Commitment to the holistic mission of The Salvation Army

　　Able to represent the Salvation Army to community organizations.

　　Commitment to working with disabled veterans.

　　Veteran status a plus

　　Ability to work well with others and committed to the vision that Community Integrated Services be a program of excellence

　　Ability to build a NETWORK of community providers that can help with the transition of homelessness to Permanent Housing.

　　Qualifications

　　Skills

　　Required

　　CPR/AED: AdvancedEducation

　　Required

　　Bachelors or better in Social WorkLicenses & Certifications

　　Required

　　Driver's LicenseExperience

　　Required

　　3 years: Minimum Experience Of Homeless Services.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)