Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00038936You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

　　This position is eligible for regular telecommuting (remote work);and#8239;however, the selected candidate must reside within a 1-hr commute of one of the departments 16 Regional Service Centers.This position may be eligible for telecommuting after the candidate completes an initial probationary period.(Subject to Change)GENERAL DESCRIPTIONProvides complex (journey-level) consultative services and technical assistance for the Texas Department of Motor Vehicles (TxDMV), Vehicle Titles and Registration (VTR) Division and reports to the Strategy Development Analytics Section Manager. Work involves planning, developing, and documenting division standard operating procedures, system guides, and internal and external communication. Serves as training support for the section providing oversight and training of complex business and technology functions, ensuring and monitoring compliance with training requirements, and recommending and enacting staff development activities. Assists with identifying training needs and requirements.Coordinates with section senior Program Specialist staff in training support and resource development including but is not limited to, staff activities performed in the Registration and Title System (RTS), webDEALER, the National Motor Vehicle Information Title System (NMVTIS), Driver License Image Retrieval System (DLIR), TxIRP, FileNet, phone systems, and various internal department databases. Performs research, problem solving, documenting, and report preparation. Works under general supervision, with moderate latitude for the use of initiative, and independent judgment.ESSENTIAL DUTIESSupports training to internal and external users regarding business policies, regulations, laws, and systems.Coordinates with other business areas, as applicable, to design, test, develop, and implement training, quality control initiatives, and program enhancements.Assist with training and guiding staff in developing and integrating new or revised methods and procedures.Prepares training materials to support instructor-led training initiatives, e-learning environments, ad hoc training, remote user training, and webinars.Review, develop, and update knowledge resources and operating procedures.Consult with the Section Manager and other Program Specialists regarding training resources and written reports.May travel up to 10% of the time. Travels by car (may include flying). May include overnight travel. May require working extended hours and some evenings and weekends, as needed.Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.Performs other duties as assigned.Qualifications: MINIMUM REQUIREMENTSEducation and ExperienceBachelors degree from an accredited college or university or the U.S. equivalency thereof plus a combination of two (2) years of experience in business management, quality management, training, or related field and progressively responsible experience in a customer service environment providing vehicle title and registration services, business management, quality management, training, or related field. Additional work experience may substitute for the bachelors degree on a year-for-year basis. Experience and education may be substituted for one another. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.)ADDITIONAL INFORMATIONThis position is eligible fora remote work schedulein the state of Texas (subject to change).Remote work employees must meet these criteria for the remote work location:Adequate desk space in a dedicated, c ntained area that is secured and protected at all times.Remote work location is in a quiet environment free of background people and noise during business hours.TRAVELMay travel up to 10% of the time.REGISTRATION, CERTIFICATION AND/OR LICENSUREA valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.BENEFITSThe State of Texas offers a variety ofbenefitsfor you and your family that are comprehensive and, on average, make up about one-third of total compensation.Benefits include:Retirement PlanPaid Group Health Life Insurance for employeesPaid HolidaysPaid Vacation LeavePaid Sick LeaveLongevity PayDentalVisionDependent Optional Life InsuranceVoluntary ADD InsuranceDependent Health Life InsuranceHealth Dependent care flexible spending accountsTuition Assistance ProgramQUALIFIED EMPLOYER:In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of EducationsPublic Student Loan Forgiveness (PSLF) program.Job offer and continuation of employment is contingent upon:Proof of education and experience listed on the applicationEligibility to work in the United StatesSatisfactory results from a pre-employment criminal history background check and drivers record checkCompliance with Selective Service registration for males ages 18-25Required to attend work regularly and observe approved work hours in accordance with department policies and procedures.Veterans:If selected for the position the following must be provided for proof of veterans preference:Veteran must provide form DD 214Surviving Spouse or Orphan must provide DD 1300 or DD 214.Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on theState Auditors Office Job Descriptions;click on the occupational category for the position.Additional MOS can be found at the State Auditors OfficeMilitary Crosswalk Guide.TheTexas Veterans Commissionprovides helpful employment information.Submission of Application:Your applicationmustbe complete, accurateand reflect allexperience and education. Omission of data can be the basis for disqualification. "See Resume" is not accepted in lieu of a completed online State of Texas application but attached resumes may be considered as additional supplemental information.AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYERThe Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, disability, religion, gender, national origin, age, sexual orientation, veterans status, genetic information or protected activity. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act.If you need help with the employment process or require other accommodations, please contact the Human Resources offic