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Technical Sales Manager, SD-WAN, MSP/MSSP
Technical Sales Manager, SD-WAN, MSP/MSSP-September 2024
Melbourne
Sep 13, 2025
ABOUT PALO ALTO NETWORKS
Palo Alto Networks provides robust, innovative protection against cyberattacks.
10,000+ employees
Technology
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About Technical Sales Manager, SD-WAN, MSP/MSSP

  Company Description Our Mission

  At Palo Alto Networks® everything starts and ends with our mission:

  Being the cybersecurity partner of choice, protecting our digital way of life.

  Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

  Our Approach to Work

  We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond!

  Job Description

  Your Career 

  As a Technical Sales Manager (TSM), you will collaborate closely with your sales partner across Australia and New Zealand, forging robust relationships with targeted MSP/MSSP partners. Your primary mission will be to introduce Prisma SD-WAN and SASE solutions, along with other products from our platform portfolio, to their clientele. Armed with deep technical expertise in networking, routing, and managed cybersecurity services, you'll not only establish trust with our MSP/MSSP partners but also work collaboratively to fortify the security of their managed services. Leveraging insights gained from your customer interactions, you'll offer valuable feedback and suggestions to our product management teams for new feature development and enhancements.

  Your Impact

  Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customersIdentify prospective and existing customer opportunities that align with our solution offeringsCollaborate closely with regional sales leadership to provide strategic and tactical sales supportFoster growth by cultivating and nurturing relationships with current and potential MSP/MSSP partnersServe as the go-to technical advisor for MSP/MSSP partners, earning their trust and respectEstablish yourself as a trusted consultant for MSP/MSSP partners' sales, product, and engineering teamsExecute and oversee sales strategies in partnership with your Sales Account Manager and MSP/MSSP partnersEnsure the ongoing satisfaction, support, and adoption of new products and services by both MSP/MSSP partners and their end customersEffectively convey Palo Alto Networks' market leadership and value propositionsExhibit exceptional verbal and written communication skills to manage interactions with customers and partnersDemonstrate agility in working within small, creative teams as well as cross-functional teamsChampion collaboration and teamwork as fundamental principlesEmbrace an ambitious and proactive attitudePursue continuous self-improvement and learning to maintain technical leadership in relevant technologies such as Networking, SD-WAN, SASE, data center, public cloud, cybersecurity, 5G, and more Qualifications Your Experience 

  Bachelor's Degree in Computer Science, Computer Engineering, or Networking or equivalent military experience required8+ years experience - You possess over 8 years of experience, ideally in technical engineering network managed services Sales roles within the networking and cybersecurity industryMSP/MSSP Focus - You bring 5+ years of experience working at or supporting an MSP/MSSP, with a specific emphasis on SD-WAN/SASE technologiesTier 1 or 2 MSPs - Your career includes experience at Tier 1 or 2 Managed Service Providers, showcasing your involvement in demanding and high-impact environmentsGo-to-Market Expertise - You have a track record of success in developing and executing managed services go-to-market strategiesSD-WAN/SASE Proficiency - You have extensive hands-on experience with SD-WAN architectures and a deep understanding of how MSPs/MSSPs operate and deliver SD-WAN/SASE solutionsTechnical Capabilities - Your skill set extends to various technical domains, including WAN technologies (MPLS, MetroE, Leased Lines, Broadband, SD-WAN), tunneling protocols (SSL/TLS, IPSec, GRE, DMVPN), IP Routing (BGP, OSPF, Static, Network Address Translation), virtualization technologies (ESX, KVM, Xen, Microsoft), and network security capabilities (IPS/IDS, Zone-Based Firewalls, Sandboxing, CASB, DLP, Zero Trust concepts)Communication Proficiency - Your excellent communication and presentation skills, both written and verbal, enable effective collaboration both internally and externallyRegional Travel - You are willing and able to travel regionally as required, demonstrating your commitment to the role's demands and responsibilities Additional Information The Team

  Our SD-WAN Go-to-Market Team is the driving force behind our success as the global leader in SASE technology. As a member of this team, you'll be part of a vibrant and collaborative work environment that offers unparalleled growth opportunities. Recently recognized as "the sole Leader in the Gartner® Magic Quadrant™ for Single-Vendor SASE," Palo Alto Networks is at the forefront of the cybersecurity industry, working with cutting edge technology to provide secure access to everyone. We take pride in our higher purpose, knowing that our efforts contribute to making the world a safer place. Our team collaborates closely with professionals involved in selling SD-WAN to managed services providers (MSPs) and MSPs themselves, ensuring the widespread adoption of our innovative solutions. Join us, and be part of a team that values your contributions and offers a fulfilling career path.

  Our Commitment

  We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

  We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

  Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

  All your information will be kept confidential according to EEO guidelines.

  #LI-JM4

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