If you are looking for a high-impact Site Reliability role with a global leader in digital transformation, EPAM is the perfect next step in your career! As an EPAMer, you’ll have the opportunity to work with a supportive team, on a variety of interesting projects for some of the biggest brands in the world. Are you ready for the next step in your career journey? Apply now!

　　Req.#578148855

　　RESPONSIBILITIES

　　Function as program management point person for L2 support, ensuring that the efforts of the team are smooth and working as expected; create a program to drive value through SRE activities that reduce the need for L2 support over time

　　Lead development teams through architectural reviews and recommendations

　　Define what it means for a service to be available and develop, monitor, and alert on SLIs/SLOs

　　Define, track, and enforce error budgets

　　Review code instrumentation with development teams and ensure necessary dashboards are created to monitor SLI/SLO/SLAs

　　Establish, test, and tune alerting for varying tiers of applications

　　Document and maintain runbooks and procedures, automate as much as possible

　　Plan and execute periodic Disaster Recovery exercises including both tabletop and simulated failures (fault injection)

　　Perform periodic load and scalability testing to establish baselines, drift, and capacity planning

　　Design and implement peak readiness reviews for anticipated high-volume times

　　Lead weekly operational state reviews covering performance trends, anomalies, errors, and other availability events with SREs, product owners, and development teams

　　Participate in quarterly business and operational reviews aligning on roadmaps, development velocity, efficiency, growth trends, etc

　　Socialize SRE culture across teams within the organization to publicize the value of SRE, mentor and train other engineers around proactive reliability decision-making and planning

　　REQUIREMENTS

　　5+ years of SRE Engineering experience

　　3+ years as team lead or SRE champion

　　Experience functioning as program management point person for L2 support

　　Experience creating a program that drives value through SRE activities to reduce the need for L2 support over time

　　Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience

　　Proven experience in troubleshooting, mitigating, and resolving issues in a distributed system

　　Strong communication and collaboration skills for varying groups of stakeholders

　　Be self-motivated and can prioritize effectively between competing priorities

　　Experience with implementing SRE practices for services and applications deployed in production in the cloud

　　Must understand most SRE concepts, including SLI/SLO/SLA, Error Budget, MTTD/MTTR/MTBF, Toil, Capacity Planning, Observability, Monitoring/Alerting, Release Engineering, and Incident Management/Blameless Post-Mortems

　　BENEFITS

　　Extended Healthcare with Prescription Drugs, Dental and Vision Insurance, and Healthcare Spending Account (Company Paid)

　　Maternity/Parental/Adoption Leave Top-up

　　Life and AD&D Insurance (Company Paid)

　　Employee Assistance Program (Company Paid)

　　Long-Term Disability

　　Registered Retirement Savings Plan (RRSP) with company match

　　Paid Time Off

　　Critical Illness Insurance

　　Employee Stock Purchase Program

　　Employee Discounts

　　Unlimited access to LinkedIn learning solutions

　　ABOUT EPAM

　　EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potentialEPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

　　At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.