Description

　　re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

　　re:Cycle Reverse Logistics is looking for a Technical Operations Manager for its Reverse Logistics operation based in Greencastle, PA. Our mission is to manage and scale information technology asset disposition (ITAD) services for used electronics and electronic equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery, reuse, recycling, and other circular economy initiatives.

　　This is a manager role that will lead a team performing decommissioning services of Data Center Hardware in a high-volume industrial environment. The team receives parts, performs sanitization procedures, maintains inventory, and performs visual inspections as needed following all data security and environmental compliance procedures.

　　The role requires a strong technical aptitude with data center hardware to develop new and iterate on existing processes and workflows, all while meeting and exceeding re:Cycle Reverse Logistics safety and security requirements and creating an engaging work environment for the team.

　　For the first 6 months of the role, this position will require approximately 25% travel relating to facility pre-launch activities and process trainings in other locations.

　　Key job responsibilities

　　Execute workflow mechanisms to remove roadblocks for the team to meet security, environmental, and all operational goals.

　　Engage in cross-functional collaboration across multiple operations and business teams, including Operations, Commercial, Program Management, and Finance.

　　Perform deep dive analyses of operational workflow plans to allocate labor to various components of the process to meet service level agreements.

　　Develop written documents and presentations on key initiatives used to influence necessary business actions benefiting the site.

　　We are open to hiring candidates to work out of one of the following locations:

　　Greencastle, PA, USA

　　Basic Qualifications

　　Bachelor's Degree or 4+ years of experience in a related role/field

　　4+ years of experience as a People Manager leading variable cost center teams

　　6+ years of experience using Web-based applications such as a Warehouse Management System, Inventory Management System or similar

　　Preferred Qualifications

　　Data Center ITAD experience and knowledge of various type of hardware and media storage devices

　　Strong demonstration of verbal and written communication skills

　　Proficiency of Six Sigma/Lean processes and a proven track record in process improvement

　　Reverse Logistics operations background

　　Experience leading technical teams

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.