Job ID359058 LocationTwin Cities Job FamilyLR-Clerical Full/Part TimePart-Time Regular/TemporaryRegular Job Code1865 Employee ClassAFSCME Unit 6 - Clerical About the Job POSITION OVERVIEW: This position supports CSE student records and curriculum through remote interactions, telephone, and email correspondence with students, staff, and faculty. Requires the ability to work independently while performing assigned operations and student records support. The work is performed using established guidelines and directives. The staff member works within university and college policies and procedures related to education and student life by responding to questions, determining and/or clarifying needs, explaining routine policies and procedures, questions, and generating/analyzing data. The staff member fosters an engaging and professional environment committed to respect, inclusivity, continuous improvement, and teamwork. POSITION RESPONSIBILITIES: Degree Audit and Clearance (30%) Compile and maintain spreadsheets used to monitor degree and minor progress, and completion. Perform a preliminary review student APAS reports for completion. Create individual clearance review packets. Send communications to students using established templates notifying them of the outcome of the degree review. Send weekly updates to the departments with the status of their degree applicants during the review process. Index review packets into the student's electronic record in Perceptive Content. Use PeopleSoft to update and maintain student record information (25%). Assign Advisor Enrollment requests to add students to CSE 1001 Update and maintain CSE class schedules Applying, updating, and removing Service Indicators individually or by batch (DGR, PB, PC, RS) Applying, updating, and removing Student groups (CSSE, DTMA, DTSC, FYE, ITNW, ITPW, ITFW, SSFX, TYMP) Generate unofficial Transcripts. Update student program plan and subplan Update EGT and application status Term activate Enrollment request Orientation (25%) Locking down orientation dates in the orientation database. Create and update multiple spreadsheets for each orientation date Schedule orientation appointments with advisors Send reminder and pre-orientation emails to registered students Generate attendance report and update the orientation database Maintain master attendance spreadsheet Manage registration holds Check the orientation database for mismatch and not coming tags Check for students with TYMP student group Notify departments with information about student attending departmental orientation Other Duties (20%) Create academic probation review packets Maintain probation review to spreadsheet Index complete probation packets into the student's electronic record in Perceptive Content Monitor and resolve errors in Perceptive Content. Assist with review of sample plans related to Coursedog program updates Assist with review of Coursedog course updates Generate and filter reports upon request Qualifications REQUIRED: BA/BS degree, or a combination of education and relevant work experience to equal at least four years. Must be proficient in: MS Office Suite - Word, PowerPoint, and Excel; Google Workspace - Gmail, Calendar, Drive, Chat, Meet, Docs, Sheets, Forms; Zoom - Video conferencing and webinars. Experience with data management systems. Commitment to the values of diversity, equity, and inclusion. PREFERRED: Customer Service orientation, excellent interpersonal and problem-solving skills. Multi-tasks and reprioritizes to meet job expectations. Willingness and ability to cross train and assist in other areas as assigned. Familiar with the University of Minnesota - Twin Cities campus and systems. Working knowledge of the following UMN applications: APAS, Coursedog, Perceptive Content. MS Office Suite Google Workspace - Gmail, Calendar, Drive, Chat, Meet, Docs, Sheets, Forms. Zoom - Video conferencing and webinars. Mozilla Thunderbird - Bulk emailing. Proficiency using: APLUS - Creation f appointment/workshop/drop-in blocks, reports, preferences, student scheduling, characteristics, overview, academics, contacts, contact purpose tags, notes. ORDB (Orientation Database) - Reports, student scheduling, characteristics, overview, tags, and notes. Excel spreadsheet use, development, and maintenance. About the Department College of Science and Engineering Student Services provides future and current undergraduate students holistic support to promote student success, meaningful engagement, and personal and professional development. With diversity, equity, inclusion, and social justice as a cornerstone of all services, programs, and initiatives, we continuously strive to create access to opportunities, enhance inclusive environments, and identify and remove barriers for students. CSE undergraduate students are supported in a variety of ways, including, but not limited to major and career exploration, academic planning, career coaching, job and internship search strategies, international experiences, leadership and engagement opportunities. CSE Student Services department is made up of approximately 40 staff employees within six units: Academic Advising, Career Services, International Programs, Operations and Support Services, Recruitment and Outreach, Student Engagement and DEI, and Student Records and Curriculum. The Associate Dean for Undergraduate Programs leads Student Services, in collaboration with the Assistant Dean, Director of Academic Advising, and the Director of Career Services. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-UOHR (8647). Diversity The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities... For full info follow application link. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.