Description

　　The Partner Support and Solution team strives to make Amazon the best place for Selling, Vendors and Brands owners to reach customers, driven by the experience and support we provide them in growing their businesses locally and globally. Within this group the Language Experience, Localization and Insights (LELI) team plays a key role in supporting these customers by driving the development of high-quality, user-centered localized content. We set the tone for the global business by creating great content across 30+ languages.

　　This team is currently looking for an experienced Program Manager. The successful PM will be obsessed with localization quality improvement and localized content excellency, experienced and highly committed to create and manage walk-the-store inspection, able to develop and drive a high-level strategy, as well as take a hands-on approach to implementing that strategy.

　　The PM will be responsible for understanding how all the various parts of Amazon Selling Partner ecosystem work, developing inspection approaches that fit the overall strategy, overseeing the execution of inspection plans, and monitoring the progress of inspection and bug fixing. S/he must be able to manage across numerous business models and create certainty out of ambiguity while having a firm grasp on the operational, financial, business, and technical aspects of the content development and localization required for each new and existing application.

　　A successful candidate will be highly analytical, technical, resourceful, customer-focused, team-oriented, and will have an ability to work independently under time constraints to meet deadlines at scale. S/he will have a proven track record in using data to guide decisions, being able to prioritize, and acting upon the information received.

　　We are open to hiring candidates to work out of one of the following locations:

　　Beijing, 11, CHN

　　Basic Qualifications

　　5+ years of program or project management experience

　　Experience using data and metrics to determine and drive improvements

　　Experience owning program strategy, end to end delivery, and communicating results to senior leadership

　　5+ years of managing stakeholders in cross-functional project experience

　　Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent

　　Bachelor's degree

　　Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

　　3+ years of managing internationalization (I18N), (or localization or globalization), projects

　　Preferred Qualifications

　　2+ years of driving process improvements experience

　　Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

　　Experience managing manual or/and automation testers