Description

　　The National Security Customer Group of SAIC is seeking a System Engineer to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois’ just outside of St Louis, MO. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).

　　The successful candidate will system engineering work to maintain, configure, and reliably operate network servers, server virtualization systems, laptops, desktops, VDI, and supporting software/hardware.

　　Responsibilities

　　· Managing and monitoring all installed systems and infrastructure

　　· Installing, configuring, testing, and maintaining operating systems, application software and system management tools

　　· Proactively ensure the highest levels of systems and infrastructure availability

　　· Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes

　　· Maintain security, backup, and redundancy strategies

　　· Participate in the design of information and operational support systems

　　· Provide 2nd and 3rd level support

　　· Liaise with vendors and other IT personnel for problem resolution

　　· System vulnerability remediation and reporting.

　　· System configuration and compliance

　　· Proven working experience in installing, configuring, and troubleshooting Windows based environments.

　　· Conduct high-level root-cause analysis of service interruptions and establish preventative measures.

　　This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.

　　Location: Scott Air Force Base, IL approximately 20 miles from St. Louis, MO

　　Qualifications

　　BA/BS 5 years or more of experience.

　　· One of these IAT Level II certifications: CompTIA Security + CE, CECCNA-Security, CySA+ **, GICSP, GSEC, CND, SSCP

　　· A Computing Environment (CE) certification or certificate for the technical area of responsibility in either Network support/defense (e.g., Splunk, Cisco, McAfee, etc.) OR (e.g., Microsoft, Linux, Solaris, etc.)

　　· Must possess competencies in installation, service design, and support in an environment that uses Microsoft Windows Server 2012/2016.

　　· Experience with Azure or AWS Cloud Environments.

　　· Experience with Linux.

　　· Experience with production environments.

　　· Must be able to work independently and as part of a team.

　　· Must be available to participate in on-call work on a reoccurring basis.

　　· Solid troubleshooting skills and demonstrated ability of end-to-end problem management and ownership.

　　· Excellent written and oral communication skills.

　　· Working knowledge of authentication functions and protocols such as LDAP, Kerberos, and Active Directory.

　　· Conceptual knowledge of Storage systems (SAN/NAS).

　　· Any of the following IT certifications are also desirable for this position: MCP, CompTIA A+ / Network+ / Security+, AWS, Azure.

　　Desired Qualifications

　　· MA/MS

　　· DoD TS/SCI clearance

　　· ITILv4 Foundations certification

　　Location: Scott Air Force Base, O’Fallon, IL (Customer Site), outside of St. Louis, MO

　　SAIC accepts applications on an ongoing basis and there is no deadline.

　　Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.REQNUMBER: 2400145

　　SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability