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Senior Business Analyst (Transformation)
Senior Business Analyst (Transformation)-August 2024
Remote
Aug 12, 2026
About Senior Business Analyst (Transformation)

  At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

  We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

  Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

  Iron Mountain’s Global Business Services (GBS) group is hiring an experienced Senior Business Analyst. You will join a dynamic and fast-paced organization whose mission is to be a trusted strategic partner to our internal and external customers through optimization, standardization, and enterprise capabilities.

  The Senior Business Analyst will be collaborating with Project Managers and Change Practitioners to drive successful delivery of projects that meet stakeholder expectations.. You will closely collaborate with key stakeholders to understand and document current and future state business processes. You will be providing analysis and subject matter expertise on identifying key business capabilities and outcomes to ensure project success.

  The senior business analyst is responsible to uphold the quality of project delivery that ensures the business outcomes are met through project execution. Be working closely with our project managers and ensuring proper support for our project team to drive successful outcomes.

  Responsibilities:

  Document business requirements for projects

  Conduct requirement gathering sessions to identify current and future state requirements

  Create process flows and activity based capabilities to outline the proposed changes and the steps involved

  Document UAT test scenarios and help drive testing through the user acceptance with our business partners

  Formulate ways for businesses to improve, based on previous research

  Persuade internal and external stakeholders of the benefits of new technology or strategies

  Oversee the implementation of new and enhanced technology and systems

  Run workshops and training sessions

  Explore different solutions, their risks, benefits and impacts

  Ensuring the changes are made – for example, by overseeing the implementation of new technology or a new approach

  Contributing to training and support for people affected by new systems and processes

  Opportunity to build a business analysis practice that can drive quality improvements in project delivery that translates to better business outcomes

  Building a standard approach to documentation, process, analysis that will play a major role in keeping projects on budget, schedule and scope

  Key Skills, Requirements and Competencies:

  Bachelor's degree in business administration or a related field.

  Ability to facilitate discussions and ensure documentation is maintained throughout the project

  Ability to understand technical requirements and translate them into business impacts

  Great problem solving skills

  In-depth knowledge of models and forecasting.

  Ability to influence others and achieve common goals.

  Excellent communication skills and ability to build strong relationships.

  Exceptional ability to solve problems and think analytically.

  3-5 years in a business analysis role

  Great organizational, project, and time management skills.

  US : Iron Mountain is an equal opportunity employer, and does not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.

  CAN : Iron Mountain Canada Corporation (“Iron Mountain”) is an equal opportunity employer and employs qualified individuals based upon job-related qualifications regardless of race, religion, colour, sex, national origin, age, disability, sexual orientation, or any other status protected under applicable provincial, federal, or local law.

  Ontario: Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

  Category: Project/Program Management Group

  Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

  Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

  If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

  Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

  To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

  Requisition: J0069706

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