This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

JOB SCOPE

Responsible for engineering activities that monitor, detect and alert on potential security threats and vulnerabilities to the company's telecommunications and signal processing hardware, software and electrical systems. Works closely with network engineering and technical operations staff as security threats and vulnerabilities are detected and coordinates the response to contain and mitigate the threat to Charter’s network. Coordinates the incident response process for network security operations and communicates event status to leadership.

DUTIES AND RESPONSIBILTIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Monitors security dashboard alerts to identify and respond to security events.

Monitors and communicates threat intelligence from various resources that is relevant to Charter’s networks and systems.

Coordinates the implementation of security counter-measures with the appropriate organizations.

Performs vulnerability and configuration management scans and communicates results to system owners for remediation.

Participates in the response to cyber incidents by gathering data and artifacts relevant to the event.

Provides production support to security systems and tools used by Network Security Operations.

Ensures compliance with security standards, policies and procedures.

Adheres to industry specific local, state, and federal regulations, as applicable.

BASIC / MINIMUM QUALIFICATIONS

Bachelor's Degree in Computer Science or Information Systems or related field or equivalent experience

Minimum two (2) years of IT/network experience

Minimum two (2) years of Information security experience

Minimum one (1) year of Information security operations

REQUIRED JOB QUALIFICATIONS

Ability to read, write, speak and understand the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

Position requires knowledge of network and system security vulnerabilities and exploits

Must understand what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions

Basic knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response

Must have demonstrated experience in managing information security events and incidents

Demonstrated the ability to work across functional boundaries, build consensus and drive results

Must have good written and verbal communication skills and should have good presentation skills

Must be a problem solver, able to balance competing priorities, have a strong process orientation and be able to manage through complexity and rapid change

PREFERRED QUALIFICATIONS

Current security certifications, such as CISSP, CEH, and SANS GIAC. Firewall, Intrusion Detection Systems, and router engineering

Botnet and Denial of Service detection and remediation

Ethical hacking and penetration testing

Security Information and Event Management (SIEM)

WORKING CONDITIONS

Office Environment

24x7 Network operations support

May require some weekends and evening shift work

Minimal Travel Required

ESE345 2024-43794 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-11-21 05:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $67,100.00 and $107,300.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8)

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.