PROJECT COORDINATOR TECHNOLOGY SERVICES

　　Job ID: 44163

　　Job Category: Information & Technology

　　Division & Section: Technology Services, Project and Strategy Delivery

　　Work Location: Metro Hall, 55 John St, Toronto, M5V 3C6

　　Job Type & Duration: Full-time, Permanent Vacancy

　　Salary: $93,500.00-$119274.00, Wage Grade 6.5

　　Shift Information: Monday to Friday, 35 hours per week

　　Affiliation: Non-Union

　　Number of Positions Open: 1

　　Posting Period: 22-Jan-2024 to 5-Feb-2024

　　Job Summary

　　To provide project support and oversight for all TSD-led projects as well as enablement of project and technical delivery to Project Directors, Project Managers and project teams, supporting Technology Services initiatives.

　　Major Responsibilities

　　Implements detailed plans and recommends policies/procedures regarding program specific requirements.

　　Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.

　　Drafts project documentation such as risk/issue management plans/logs, business requirements, project charters, procurement documents, cost tracking, project schedules, communication management plans, reports and presentations.

　　Provides direction and guidance to project teams. Coordinates, in working with divisional and client staff, project activities, communication, administration, planning, writing, and monitoring.

　　Prepares business cases, feasibility (including economic, organizational, operational, technical impact) studies, project charters/plans, business/functional/technical requirements, design documents, training strategies/plans and user documentation.

　　Prepares reports for the Unit Manager, Project Managers and Section Director making recommendations on project decisions, budgets, staffing levels and resource allocation.

　　Prepares and monitors project budgets, taking action on issue and risk management pertaining to project expenditures.

　　Develops and maintains project schedules using project management systems (such as Microsoft Project, Microsoft Enterprise Project Management, etc.).

　　Documents meeting minutes and distributes project communications.

　　Implements and maintains project management processes such as issue management, project change management and risk management.

　　Facilitates collection of business requirements and builds consensus amongst clients on accomplishment of deliverables.

　　Liaises and co-ordinates with internal and external groups on accomplishment of deliverables.

　　Assists with the evaluation, selection and recommendation of technical solutions and professional services and manages vendors and contractors in the overall solution delivery process.

　　Prepares various formal contractual documents such as Request for Information/ Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memoranda Of Understanding (MOU) and Service Level Agreements (SLA).

　　Recruits project delivery staff and/or coordinates recruitment activities for projects.

　　Key Qualifications

　　Experience in project management methodology and life cycle, including coordinating, monitoring, and tracking of multiple projects and initiatives

　　Considerable experience in creating presentations, drafting correspondence, reports, memoranda and summaries using a variety of computer software (e.g. Excel, PowerPoint, Word, and Visio).

　　Experience in data analysis and preparing recommendation for senior management in the form of a slide deck, briefing note, memoranda, or other summary documents

　　Experience using ServiceNow, Planview or an equivalent project management database

　　Strong organization skills to coordinate projects with competing deadlines

　　Post-secondary education in a pertinent discipline to the job function (e.g. business, public administration, technology, etc.), or an equivalent combination of education and experience

　　Ability to exercise judgement and discretion in dealing with confidential matters.

　　Analytical and problem-solving skills and the ability to work independently with minimal supervision.

　　Excellent interpersonal skills with the ability to communicate effectively, both orally and in writing, with politicians, business executives, senior managers, and all levels of staff.

　　Ability to represent the division on various committees and produce appropriate submissions destined for Council review.

　　Demonstrated commitment to valuing diversity, equity and inclusion and contributing to an inclusive working environment.

　　May be required to work overtime to meet regular deadlines.

　　Project Management Professional (PMP) designation would be considered an asset.

　　Equity, Diversity and Inclusion

　　The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .

　　Accommodation

　　The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request . Learn more about the City’sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .