We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.
NBC Universal is seeking a Programming Coordinator to join a driven and highly motivated team located in Englewood Cliffs, NJ as part of the Program Operations team in Media Operations. This coordinator role will have a primary focus on VOD and will gain valuable experience in our enterprise systems. The ideal candidate will work collaboratively with the rest of Media Fulfillment, Product, and Engineering teams across multiple site locations.
Monitor delivery of content to specified platforms, troubleshooting, and escalating to quickly rectify any potential issues.
Manage late night Peacock quick turn ingest & deliveries including SNL and all other day & date titles
Monitor Studio delivery queue and escalate any errors or stuck states to L1 Support team
Provide support for pre and post checks on content that has delivered to ensure all information is correct outbound, and that each piece of media has successfully reached its destination.
Monitoring and working to resolve partner tickets that come in daily. This includes escalation, fixing content entries and retrying deliveries. Will work closely with our digital networks origination center who are confirming that content is available on the actual platforms.
Must have and retain a solid understanding of internal workflow tools that the coordinator would be trained on.
Provide network coverage for brand owners where necessary.
Work in multiple systems to create and manage orders.
May be assigned to different brands based on business needs.
Basic Requirements
Must be able to be on site a minimum 3 days per week.
1+ years of experience in a role exhibiting excellent written and oral communications and effective interpersonal skills.
1+ years in a role requiring effective communication with diverse audiences, ranging from non-technical senior leadership executives to technical professionals and operations staff
1+ years experience showing excellent application skill with Microsoft Outlook, Word and Excel.
Willing and able to work flexible hours as needed, including nights, holidays (with notice) and weekends to meet the 24/7 operational needs (example Tues-Saturday, 6am-4pm, 3p-11p, etc)
Must be willing to work in Englewood Cliffs
Preferred Qualifications
Bachelor’s or 2-year degree in Communications or Media.
Ability to work under pressure with great attention to detail.
Must be willing to work weekends and holidays as needed with advance notice.
1+ years experience working with video distribution in a TV Broadcast environment
Passion for broadcast and new media distribution- should enjoy keeping up to date with emerging platforms and the latest technology trends.
Additional Requirements:
This position has been designated as commutable remote, meaning that the position is expected to contribute from the designated office location on an as needed/as directed basis. When not contributing onsite, the position is expected to contribute from a non-NBCUniversal worksite, most commonly the employee’s residence.
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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