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Program Manager PMO, Enablement - Trust and Safety - San Jose
Program Manager PMO, Enablement - Trust and Safety - San Jose-November 2024
San Jose
Nov 24, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Program Manager PMO, Enablement - Trust and Safety - San Jose

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

  About the Team

  The Enablement team aims to be the strategic partner of the T&S team., driving collaboration, optimization, and synergy for Trust & Safety (T&S) global functioning, whereas other T&S functions fight at the frontline for content integrity and community safety. We facilitate the application of smooth cross-functional/cross-region/cross-culture corporations, support, and training, and drive change initiatives for leadership within the organization so that they fight with maximum efficiency and sustainability.

  As our international organization expands rapidly and becomes more complex, the Enablement team identifies strategic priorities, opportunities, pain points, provides insights and revolutionary solutions; so that we build better efficiency and consistency into the organization and promote global synergy under localized decision making.

  As a Program Manager on our Trust and Safety team, you'll act as project manager, consensus creator, and thought partner to the leadership team. You'll run points on essential cross-functional projects across the organization and plan major planning exercises. This is the role for you if you are deeply passionate about cross-functional project management, high-level thinking, and on-the-ground execution.

  Responsibilities:

  - You'll provide strategic support and coordination to the leadership team and different functions of the Global Trust and Safety organization;

  - You'll take ownership of cross-regional project initiation, planning, and implementation to deliver the expected result;

  - You'll proactively identify the potential risks of either product or project and coordinate cross-functional resources to solve the problem;

  - You'll diagnose the existing organization, workflows, and projects to generate structured insights and solid suggestions related to operational excellence.

  Qualifications

  - You have a Bachelor's degree or equivalent;

  - You have 5+ years of work experience in cross-regional and cross-functional project management;

  - You have demonstrated critical thinking and problem-solving abilities;

  - You have excellent teamwork spirit, strategic and courageous leadership skills;

  - You are strong in communication and collaboration with others.

  Nice to have:

  - You have previous work experience in Trust & Safety.

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected] .

  Job Information

  [For Pay Transparency] Compensation Description (annually)

  The base salary range for this position in the selected city is $88000 - $142222 annually.

  Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

  We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

  Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

  We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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