Responsibilities

　　TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

　　TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

　　Why Join Us?

　　Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

　　Join us.

　　Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

　　What will I be doing?

　　As a Product Operations Specialist on our Trust & Safety team, you will be responsible for product planning and strategies to ensure the product supports the company's overall strategies and goals.

　　Responsibilities:

　　1. Responsible for features moderation logic optimization and exploring strategic directions deeply through data analysis.

　　2. Responsible for generating short-term and long-term roadmaps to improve moderation performance and key metrics.

　　3. Responsible for moderation & platform operation related projects and push requirements launch successfully and efficiently.

　　4. Connect with upstream and downstream business teams such as PM, R&D, Algorithm, and moderation operation teams to optimize business processes and improve the work efficiency of the entire link.

　　5. Responsible for driving strategic projects, managing the program progress and align with XFN teams (Algorithms, Engineering, Product teams and various POCs within Operations).

　　Qualifications

　　What should I bring with me?

　　1. Minimum Bachelor degree or above.

　　2. Minimum 5 to 7 years of experience with at least 2 years of experience in a related role.

　　3. Proven experience in end to end product management and managing complex projects.

　　4. Proven experience in using data to analyse performance and using insight to drive performance.

　　5. Good logical, structural thinking and product sense.

　　6. Excellent communication in both spoken and written English.

　　7. Previous experience in a strategy producy/operations role within Social Media / Consultancy / Technology industry preferred.

　　Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

　　TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.