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The Principal Systems Engineer is responsible for design, analysis, configuration and maintenance of complex systems software solutions, based on a thorough knowledge of systems engineering and programming concepts and techniques.

Technology domains covered by the Principal Systems Engineer include end user computing (EUC), unified communication collaboration solutions (UCC), productivity tooling including digital employee experience (DEX), and ITSM (support services). The Principal Systems Engineer will serve as a technology expert for our Humana’s Associate Technology Experience team. They will partner with our Architecture group on aligning technology standards and strategy, influence inspire the upskilling of all Engineers, and oversee the analysis, design and implementation of complex and emerging technologies.

This role works with senior executives, architects, and technical leaders to develop and drive segment or enterprise-wide functional strategies. Advises one or more areas, programs or functions and provides recommendations to senior executives on matters of significance. This role is considered an advanced subject matter expert and competent to work at very high levels in multiple knowledge and functional areas across the enterprise. Highly skilled with broad, advanced technical experience in digital workplace and end-user technologies is foundational to role responsibilities.

Job Description Summary

The Principal Systems Engineer is responsible for design, analysis, configuration and maintenance of complex systems software solutions, based on a thorough knowledge of systems engineering and programming concepts and techniques. Systems engineering/programming is a specialized area focused on infrastructure/systems that operate/control computer hardware/software and provides a platform for enabling end user applications and delivering comprehensive productivity solutions.

This role works with senior executives and technical leaders to develop and drive segment or enterprise-wide functional strategies. Advises one or more areas, programs or functions and provides recommendations to senior executives on matters of significance. This role is considered an advanced subject matter expert and competent to work at very high levels in multiple knowledge and functional areas across the enterprise. Highly skilled with broad, advanced technical experience in workplace and end-user technologies is foundational to role responsibilities.

Use your skills to make an impact

Job Description Details

​ Provides SME-level expertise across multiple components/domains spanning (EUC), device management, OS and policy management, UCC, and DEX.

Continuously grow engineering team skill sets as technology evolves, providing guidance, training and mentoring.

Provides technical domain expertise of EUC and UCC) technologies for the purpose of enterprise-solution integration, e.g. identity management, networking, security and risk management.

Establish repeatable frameworks including common artifacts for Lead System Engineers to deliver solution designs that are readily consumable by product teams to expedite value delivery.

Establish practices and processes for our Solutions Engineering team to deliver consistent artifacts and outcomes, expediting proof of concepts and system/solutions design.

Aligns product strategies/roadmaps, domain architecture, and enterprise architecture for highly complex and critical systems design.

Provides guidance and coaching to Lead Solutions and Systems Engineers across the organization.

Serve as restoration lead during critical outages where highly technical expertise is required.

Strategic Initiatives (6-12mo)

Creation of automation and GenAI strategic and technical capability roadmaps, including CI/CD pipeline frameworks.

Creation and oversight of Engineering process documentation for development, implementation and governance standards.

Creation and implementation of technology cost (TCO) frameworks and artifacts for existing end-user technology product catalogs.

Areas of influence:

Lead Solutions and Systems Engineers

Principal Solutions and Systems Architects

Principal and Lead Product Managers

Design/Experience Leadership

Executive Leadership

Required Qualifications

Bachelor’s degree or equivalent 10+ years of systems engineering experience

6+ years of applied expertise in digital workplace technologies – EUC and UCC

5+ years of direct or indirect (technical lead, etc.) of technology leadership

Proven ability to influence and align lead engineers and architects

Preferred Qualifications

Languages - advanced knowledge in 1 or more of the following:

Python

Powershell

Javascript

Technologies - working to advanced knowledge in a majority of the following:

Microsoft SQL Server

Microsoft Power Platform

Microsoft Azure

Microsoft Endpoint Management (Intune, Configuration Manager, Entra ID, W365)

Microsoft M365

Microsoft CoPilot

Citrix Cloud

JAMF Pro

Nexthink Infinity

Zoom Workplace – meetings, phone, and rooms systems A/V

IT Mergers Acquisitions Technology Solutions

Work-At-Home Requirements

WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

Satellite and Wireless Internet service is NOT allowed for this role.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$142,300 - $195,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 02-16-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.