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Principal Solutions Architect, Analytics Customer Excellence (OASE)
Principal Solutions Architect, Analytics Customer Excellence (OASE)-July 2024
Virtual
Jul 27, 2025
About Principal Solutions Architect, Analytics Customer Excellence (OASE)

  Job Description

  Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

  As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.

  Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

  Responsibilities

  About CEAL:

  The Customer Excellence & Advocacy Lead (CEAL) team

  is part of the Oracle Analytics Service Excellence (OASE) Organization. Our team is comprised of highly knowledgeable Architects, Subject Matter Experts (SMEs) and Software Engineers.

  The team is spread across the globe to ensure good coverage for any time zone.

  Our primary focus is centered on customer-centric engineering activities, both reactive and proactive. In addition, we provide executive level development / engineering representation needed in critical and / or strategic customer engagements.

  We help our customers on their transformative journey to adopt Oracle Analytics cloud platforms, Applications, services, architectures and best practices.

  This Role:

  You would be part of the CEAL Team working with some of the most strategic customers for Oracle Fusion Analytics warehouse. Oracle Fusion Analytics Warehouse enables you to analyze your Oracle Applications Cloud data and generate visualizations and reports . This packaged service includes Oracle Analytics Cloud and is powered by Oracle Autonomous Data Warehouse. Prior Experience with Oracle Business Intelligence Applications and applications including Oracle Fusion Applications, E-Business Suite, Oracle Databases, Cloud technologies and Data Warehousing desired.

  Primary Skills:

  Should have 7+ years of experience working with OBIA & OBIEE Knowledge of OBIA

  Should possess solid knowledge on OBIEE RPD design, development & deployment

  Should have strong understanding in BI/data warehouse analysis, design, development & test experience.

  Expert level experience of Data analysis, Data Profiling, Data Quality, Data modeling, Data integration Expert.

  Should be able to design, develop and deploy ODI interfaces, packages & scenarios.

  Experience in writing complex queries, Stored Procedures in Oracle SQL and Oracle PL/SQL

  Should have experience in designing customized interactive dashboards and reports in OBIEE using drill down, prompts, filters, and variables.

  Expert in using OBIEE Answers to create queries, format views, charts, and add user interactivity and dynamic content to enhance the user experience.

  Experience on working with OBIEE security both object level and data leve

  Experience on working with report performance optimization

  Experience in developing Dimensional Hierarchies and adding multiple sources to business model objects.

  Possess skills to creating and scheduling iBots in Oracle BI Delivers to provide real-time, personalized and actionable intelligence data to subscribers

  Experience in Requirement gathering, solution blueprint, performing fit gap analysis, Business process designs

  Experience to develop the Logical Data Model (Business Model), metadata and reports including logical columns, aliases, hierarchies, and subject areas to support reporting

  Experience to translate business analyst requirements into analytics metadata

  Experience to design & develop BI Physical Data Model

  Experience in writing complex queries, Stored Procedures in Oracle SQL and Oracle PL/SQL

  Determine requirements for aggregate tables, hierarchies, level-based measures, etc.

  Deep understanding of dimensional data modeling techniques

  Experience in developing Dimensional Hierarchies and adding multiple sources to business model objects.

  Should be able to manage and lead teams and possess good team management

  Desirable Skills

  Working knowledge of ODI

  Should have customized existing knowledge module Should have created packages / functions/procedures within ODI /implementation of CDC.

  Should have created and schedule ODI load plans.

  Ability to design and develop ETL Interfaces, Packages, Load plans, user functions, variables and sequences in ODI to support both batch and real-time data integrations

  Good knowledge in customization and ODI plugin creation.

  Worked with multiple Cloud Platforms.

  Customer Management Skills

  Ability to understand customer problem and provide technical solution in timely manner

  Ability to understand customer urgency and sensitivity of problem

  Ability to view customer situation holistically instead of single transaction

  Ability to speak confidently and communicate clearly with technical customer and customer management

  Ability to work well with demanding customer environment, and to delight customer

  Ability to multitask, and to effectively handle multiple escalations simultaneously

  Strong verbal and written communication skills

  Strong adherence to process and be process champion

  About Us

  An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

  In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

  Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

  At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

  That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

  Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  * Which includes being a United States Affirmative Action Employer

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