Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SM

　　Location: 30 Columbia St Poughkeepsie, NY 12601

　　Hours: Monday – Friday, 8:00am to 5:00pm EST with occasional 1 Saturday per month

　　Primary Responsibilities:

　　Greets patients and visitors in a prompt, courteous and helpful manner

　　Verifies insurance information, address and phone number of the patient, registers new patients

　　Arrives patients on the computer for scheduled appointment

　　Collects and posts co-pays; Batches out at the end of the work day

　　Schedules patients for future appointments

　　Assists therapists with paperwork needed for pre-certification of therapy visits

　　Answers telephone, takes messages for therapists

　　Confirms new patient appointments for the next day

　　Performs clerical duties such as copying, faxing and filing

　　Performs related work as required

　　You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

　　Required Qualifications:

　　High School Diploma/GED (or higher)

　　2+ years of customer service experience

　　Intermediate level of computer proficiency

　　Preferred Qualifications:

　　1+ year of medical office experience

　　EMR/EHR knowledge

　　Typical Physical Demands:

　　Work may require sitting for long periods of time, also stooping, bending and stretching for files and supplies

　　Requires manual dexterity sufficient to operate a keyboard, use a telephone, copier, fax and other office equipment

　　Front desk can very busy at times; person must be able to multi-task

　　Typical Working Conditions:

　　Work is performed in reception area

　　Involves frequent contact with patients both in person and on the phone

　　New York Residents Only: The salary range for New York residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

　　At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

　　Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　　UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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