Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 

　　Our team is looking for a Phlebotomist to join the team. In this role, you will assess, obtain, prepare, and process specimens that will be analyzed within our clinical laboratories. Our lab is dedicated to quality, safety, and patient care. This role is vital as our phlebotomists are the face of our laboratory. Your primary duties will include but are not limited to:

　　Performing IP, OP, and ER phlebotomy.

　　Collecting and processing urine drug screens.

　　Performing finger stick glucose tests.

　　Entering orders and having the occasional courier duty.

　　The ideal future caregiver is someone who:

　　Has strong verbal communication skills.

　　Can multitask and be detail-oriented in a stressful situation.

　　Works well in a close-knit, teambuilding environment.

　　Can make decisive judgement under minimal supervision.

　　Can provide empathy and compassion in a patient-centered environment.

　　This is an excellent opportunity for those who are flexible and would like to advance their career growth opportunities within Cleveland Clinic. Caregivers in this role will have the full support of continuing their education throughout their journey. You will have access to online courses and in-person seminars along with numerous ways to gain new skills and enhance your knowledge alongside supervisors doing laboratory activities and projects.

　　At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

　　Responsibilities:

　　Collects blood, processes specimen, and performs reference laboratory processing.

　　Proficient in blood collection from patients of all age groups and performs related techniques including glucose tolerance tests and blood cultures.

　　Prepares samples for testing and manages specimen in the laboratory information system.

　　Prepares and ships reference laboratory specimens and resolves pending specimens and pending transports.

　　Monitors test ordering patterns and requisitions to ensure compliance with outpatient laboratory testing.

　　Other duties as assigned.

　　Education:

　　High School Degree/Equivalent .

　　Preferred: One year college or equivalent preferred.

　　Certifications:

　　American Heart Association Basic Life Support (BLS) Certification.Complexity of Work:

　　All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position:

　　World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.

　　Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.

　　Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.

　　Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.

　　Managerial Responsibilities: Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints.

　　Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.

　　This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

　　All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position:

　　World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.

　　Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback.

　　Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.

　　Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills.

　　Managerial Responsibilities: Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints.

　　Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification.

　　This description of duties is not intended to be all inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

　　Work Experience:

　　At least six (6) months experience in phlebotomy and laboratory processing preferred.Physical Requirements:

　　This position is primarily mobile in nature.

　　The average amount of lifting is 10 pounds with occasional carrying of objects up to 20 pounds.

　　Sitting for short periods of time, the ability to file, move records, laboratory supplies, perform venipuncture, and move charts also requires bending and stooping.

　　Communication by means of the spoken, written and typed word is required.

　　Work requires finger dexterity and eye hand coordination to operate a computer keyboard at a moderate skill level.

　　Mental Demands: Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests; ability to resolve conflicts among staff and to work collaboratively with department director, physicians and other members of the healthcare team; ability to ensure operational efficiency; ability to problem solve and make decisions; ability to exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers.

　　Special Demands: Use of personal protective equipment is required as there is a potential for exposure to biohazardous or infectious agents when drawing and processing specimens.

　　Confidentiality: The employee has access to the entire medical record for the purpose of charting and correcting laboratory results AND review of physician orders.

　　The access is limited to the amount reasonably necessary to achieve the purpose of the laboratory testing request.

　　The disclosure or requests that occur on a routine or recurring basis include patient demographics, condition and laboratory results.

　　Personal Protective Equipment:

　　Follows Standard Precautions using personal protective equipment as required for procedures.Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

　　Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities