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Pharmacy Technician, Retail Pharmacy
Pharmacy Technician, Retail Pharmacy-February 2024
Batavia
Feb 10, 2026
About Pharmacy Technician, Retail Pharmacy

  At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

  Summary of Primary Function/General Purpose of Position

  Under general supervision, assist the pharmacist in processing of medication orders by selecting, assembling, and preparing medications to be dispensed for inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) services. The Certified Pharmacy Technician will have a variety of job responsibilities within the pharmacy that may encompass various activities.

  Essential Job Functions

  Assisting the pharmacist in preparation of medications for patients within an inpatient (acute care; hospital) and/or outpatient (ambulatory; retail; home infusion) service area. Functions include, accepting new written, faxed or electronic prescription orders from a prescriber or a prescriber's agent; accepting new verbal prescription orders for non-controlled drugs from a prescriber or a prescriber's agent as authorized by state law and responsible pharmacist authorization.

  Entering information into and retrieving information from an electronic health record or prescription processing computer system. Ensuring the accurate charge and credit functions related to medication orders are processed for patient billing.

  Preparing and affixing labels; stocking prescription drugs and retrieving those drugs from inventory locations; counting and pouring drugs into containers prior to dispensing by a pharmacist; performing non-sterile drug compounding as defined under guidelines published by United States Pharmacopeia

  Stocking automated drug dispensing cabinets, floor stock, and crash carts; Transport of medications by vehicle to off-site locations. Operating technology used for drug dispensing (robotics)

  As permitted by state law/regulations: Accepting verbal refill authorizations for dangerous drugs that are not controlled substances from a prescriber or the prescriber's agent, so long as there is no change from the original prescription and clarifying prescriptions when no professional judgment is needed; Sending or receiving copies of non-controlled prescriptions (i.e.. Prescription transfers). Technician checking of associate technician work prior to dispensing.

  Assisting in the education and precepting of new pharmacy technicians, pharmacy students and participation in performance improvement activities.

  Outpatient: Packaging and selling a prescription drug to a patient or patient representative and assisting with insurance claim processing. Performing diagnostic laboratory testing as defined in state laws/guidelines.

  Inpatient/Home infusion: Performing sterile drug compounding as defined under guidelines published by United States Pharmacopeia and infection-control procedures

  Assist in maintaining a clean and safe work environment. Other functions as outlined, and in accordance with, respective State Board of Pharmacy rules and regulations.

  This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Pharmacy Technicians may practice at the top of their respective State Licensing Board Regulations.

  Licensing/Certification

  ExCPT Certification provided by the National Health Career Association or Pharmacy Technician Certification Board (PTCB) certification and registration with State Board of Pharmacy (required)

  Education

  High School Diploma or GED (required)

  Completion of ASHP/ACPE tech training program - or - pharmacy technician training via Armed Forces/Veterans Affairs - or respective state department approved career tech high school program (preferred)

  Work Experience

  Previous experience working in Retail, Ambulatory, Outpatient, Hospital, Acute Care, or Home Infusion pharmacy (preferred)

  Patient Population

  Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

  Neonates (0-4 weeks)

  Infant (1-12 months)

  Pediatrics (1-12 years)

  Adolescents (13-17 years)

  Adults (18-64 years)

  Geriatrics (65 years and older)

  Working Conditions

  Periods of high stress and fluctuating workloads may occur

  May be exposed to high noise levels and bright lights

  May be exposed to limited hazardous substances or body fluids*

  May have periods of constant interruptions

  Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.Skills

  Electronic Medical Records (EMR)

  Stocking Medications

  Mathematically Proficient

  Point of Sale Equipment Operation

  Processing Prescriptions

  Dispensing Prescriptions

  Robotic Dispensing Systems

  Prioritization

  Performance Improvement

  Packaging Medications

  Insurance Claim Processing

  Compounding Medications

  Attention to Detail

  Customer Service

  Problem Solving

  Active Listening

  Verbal Communication

  Written Communication

  Professional Judgement

  Diagnostic Testing

  Medication Transport

  Many of our opportunities reward* your hard work with:

  Comprehensive, affordable medical, dental and vision plans

  Prescription drug coverage

  Flexible spending accounts

  Life insurance w/AD&D

  Employer contributions to retirement savings plan when eligible

  Paid time off

  Educational Assistance

  And much more

  *Benefits offerings vary according to employment status

  All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]

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