Job Description:

　　We are currently seeking Registered Pharmacy Technicians to join our call-center team. The ideal candidate will be responsible for handling a high volume of inbound phone calls, providing support with the receipt, review, and verification of patient prescriptions. This includes prepping and scanning documents, verifying patient data, and entering prescription orders into our pharmacy data system. Additionally, you will work closely with pharmacists and pharmacy teams to ensure patient and provider needs are met promptly and efficiently.

　　Hard Skills:

　　Valid Florida Board of Pharmacy Registered Pharmacy Technician license

　　Proficiency in Microsoft Office Suite

　　Experience with pharmacy processing systems

　　Familiarity with prescription terminology

　　Strong computer and typing skills

　　Soft Skills:

　　Exceptional customer service abilities

　　Reliable with the ability to maintain professionalism

　　Active listening and problem-solving skills

　　Strong time management and organizational skills

　　Adaptability and flexibility in a dynamic environment

　　Ability to multitask and manage multiple requests simultaneously

　　Work Environment:

　　This position begins as a 100% remote role based in Florida, requiring a private workspace and robust internet connection. Equipment such as a laptop and headset will be provided. The role may transition to an onsite position in Lake Mary, FL. Work hours are Monday to Friday with shifts between 8am-8pm EST, subject to change based on business needs. The schedule includes a 30-minute lunch and two 15-minute breaks.

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.