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Operations Perf Mgmt Specialist
Operations Perf Mgmt Specialist-May 2024
Chicago
May 23, 2026
About Operations Perf Mgmt Specialist

  At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

  Come join us and be part of a purpose driven company who is invested in your future!

  Job Summary

  This position is responsible for the execution of activities to support the Operational Governance, Risk and Compliance (GRC) program. Responsible for creating and maintaining opperational policies, standards and procedures which safeguard the integrity of enterprise systems, files and data elements; maintaining knowledge of changing technologies, and provides recommendations for adaptation of new processes or policies. This role collects, organizes, analyzes and reports information to management, and supports the deployment of a shared service model for the automation/digitation, standardization and centralization of the OESS management of policies, audits, controls and performance indicators.

  JOB REQUIREMENTS:

  Bachelor's degree and 3 years of experience with a broad range of exposure to system analysis, application development, database design and administration, or 7 years of experience with a broad range of exposure to systems analysis, application development and administration.

  Experience with and understanding of Governance, Risk and Compliance concepts and processes (e.g. policies, audits, controls metrics)

  Experience with a GRC Solution

  Experienced in tracking and organizing information

  Experienced in various desktop tools for tracking and managing information

  Experienced in leading work efforts, simple project management

  Experienced in preparing and reporting status

  Knowledge of corporate operations, including business partner operations, compliance support, code of conduct, and corporate policies and procedures.

  Knowledge of organization structure and responsibilities, regulatory policies and procedures and other subsidiary operations.

  Clear and concise verbal and written communication skills, including the ability to articulate complex concepts to various technical and non-technical audiences.

  Time-management, and project-management skills.

  Collaborate well with individuals across the business and IT, as well as at all levels of the organization.

  Experienced in areas of sensitivity, listening/receptivity, leading and motivating others, and open to the opportunities of new ideas and approaches proposed by auditees and project leaders.

  Work Independently, with guidance in only the most complex situations

  PREFERRED JOB REQUIREMENTS:

  Bachelors Degree in Computer Science, Information Systems or other related field

  Experience with Audit and Compliance controls

  Policy development and review

  Industry certification (i.e. CISA, KPI (Metrics), HCISPP)

  Data Modelling/ Visualization experience

  Understand key IT/IS/Business concepts and how to articulate them in terms of risk

  Understanding of key IT/IS laws and regulations such as HIPAA, as well as governance and compliance frameworks (NIST, COBIT, ITIL, HITRUST)

  Proficient with BlueChip, BlueStar and BlueSquared

  Experience with Business Resiliency & Continuity planning concepts which includes, Business Impact Assessments, Business Continuity Plan development, BC Exercise Planning and Event Management

  Knowledge of SQL and relational databases; SQL, Python, R coding a plus

  Familiarity with data visualization tools, such as Tableau and Power BI

  Demonstrated desire for continued technical growth

  Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

  HCSC Employment Statement:

  HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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