Our associates celebrate lives. We celebrate our associates.

　　Consider the possibilities of joining a Great Place to Work!

　　Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

　　JOB RESPONSIBILITIES

　　Accounting Function Oversight

　　Collections of all accounts receivable

　　Verifications and payments of all accounts payable invoices

　　Controls of receipt and deposit of cash payments received

　　Maintains petty cash account and disburses the same in accordance with company policies and procedures

　　Reconciliations of all accounts

　　Cash advance checks

　　Same Day Check requests

　　Bank deposits

　　Verifies/audits cash disbursement reports

　　Tracks Capital Expenditure Authorizations (CEAs)

　　Operational Activities

　　Orders supplies for the office and completes inventory counts

　　Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets

　　Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments

　　Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation

　　Schedules incoming orders and drivers for the ambulate service

　　Completes various funeral/cemetery reports and files accurately

　　Supports Sales as necessary requiring an understanding of JD Powers

　　Assures compliance with all Company policies and procedures to include

　　Sarbanes Oxley (SOX) audit

　　Dignity University (DU) training

　　Interment Verification Training (IVT) audits

　　Day Sales Outstanding’s (DSO) related to financial and administrative areas

　　Assists in preparing and/or overseeing all funeral/cemetery-related forms

　　Reviews time cards and administers corporate payroll policies and procedures

　　Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).

　　Ensures new associates receive new hire orientation

　　Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators

　　Maintains vehicle records/licenses

　　Processes expense reports

　　Updates General Price Lists (GPLs)

　　Manages all Alarm Systems (codes, working order, etc.)

　　Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed

　　Coordinates daily activities with business unit as well as other departments

　　Trains associates in the proper administration of policies and procedures

　　Services customers by interacting with families in a professional and compassionate manner

　　Maintains and updates customer records

　　Updates company website with current obituaries and ensures obituaries are placed in newspapers

　　Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations

　　Behaves in a supportive way to enrich the work environment

　　Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance

　　Performs other duties as assigned

　　MINIMUM Requirements

　　Education

　　High school diploma, GED or completion of a diploma-training program at a college or technical schoolExperience

　　Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience requiredKnowledge, Skills and Abilities

　　Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

　　Excellent communication skills both orally and in writing

　　High level of compassion, integrity, and confidentiality

　　Problem solving skills

　　Ability to multi task and set priorities

　　Detail oriented

　　Must be flexible and able to function in a face-paced environment

　　Work CONDITIONS

　　Work Environment

　　Professional Dress is required when in contact with families.Work Postures

　　Sitting continuously for many hours per day, up to 6 hours per day

　　Climbing stairs to access buildings frequently

　　Physical Demands

　　Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork Hours

　　Working beyond “standard” hours as the need arisesPostal Code: N1R 5W6

　　Category (Portal Searching): Operations

　　Job Location: CA-ON - Cambridge

　　Job Profile ID: K00222

　　Time Type: Full time

　　Location Name: T. Little Funeral Home & Crematory