OFFICE ASSOCIATE - Range 9 / AMEA

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　　OFFICE ASSOCIATE - Range 9 / AMEA

　　Salary

　　$38,584.00 - $49,275.20 Annually

　　Location

　　Anchorage, AK

　　Job Type

　　Regular / Full Time

　　Job Number

　　2023-09491

　　Department

　　Anchorage Health Department

　　Division

　　Nursing Support

　　Opening Date

　　01/19/2024

　　Description

　　Benefits

　　Questions

　　Job Information

　　Open to the general public and any current Municipal employee.

　　This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.

　　DEPARTMENT: Anchorage Health Department

　　HOURS OF WORK: Monday through Friday; 8:00 a.m. to 5:00 p.m.

　　LOCATION: 825 L Street

　　Example of Duties

　　This position is responsible for the clerical and administrative support of the community health nursing program (CHN). Primary duties include registering clients in the Electronic Health Records (EHR), checking out clients, accepting payment for services, scheduling client appointments, confirming client appointments, following up with clients on missed or canceled appointments, and supporting the overall running of the CHN program. Additional duties may include but are not limited to clerical work such as copying, scanning, faxing, printing, filling envelopes, and arranging clinic schedules. The position requires a high degree of autonomy in performing daily duties of handling protected health information (PHI) for our clients. It is the responsibility of the position to maintain accurate medical records for each client by verifying the accuracy of the information/data collected and entered into the electronic medical records starting with the registration provided, which requires knowledge and understanding of medical coding for completed clinic visits. Cash handling and reconciliation skills of end-of-day cash drawer reports require the individual to have knowledge of basic accounting practices. The position monitors data entry for accuracy and quality assurance. Performs other related duties as assigned.

　　The Anchorage Health Department (AHD) engages in the State of Alaska Department of Health and Social Services (DHSS) emergency responses and the federal Incident Command System (ICS). This includes training exercises as part of the AHD's Crisis Health Action Team (CHAT) and municipal Emergency Operations Center (EOC). In the case of a natural or manmade disaster, AHD employees may be called to engage in emergency operations responses and recovery.

　　Minimum Qualifications / Substitutions / Preferences

　　High school diploma, GED, or equivalent and (18) eighteen months of experience in office clerical work.

　　Must have the ability to type at a net speed of 35 WPM or better. - Note: current (within the past (1) year) documented typing speed ability of 35 WPM MUST be attached to the application in order to be considered. Documentation or certification results must clearly indicate the applicant's name and date.

　　Preferences:

　　Cash handling and reconciliation experience.

　　Experience with insurance verifications

　　Experience working under HIPAA standards.

　　Experience working front office.

　　Additional Important Information

　　Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.

　　The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

　　If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.

　　In order to be considered, proof of documented typing speed ability of 35 WPM MUST be attached to the application. The documentation or certification must contain the applicant's name, the type of test taken, the score obtained, and be dated within the past 365 days of the date the application was submitted.

　　All required certifications and licenses must remain current for the duration of employment.

　　Military Service Interview Preference:

　　Veterans who wish to be considered for an interview preference as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran or similar document. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

　　An individual currently serving as a member in good standing in the National Guard or the organized military reserves who wishes to be considered for an interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

　　The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

　　Application Process:

　　Once an applicant clicks the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. Note: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.

　　For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4442 during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m., Alaska Standard Time.

　　The MOA is an EO and AA employer and complies with Title I of the ADA.

　　For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571

　　The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:

　　Health / Medical Benefits:

　　Medical/Dental/Vision/Audio

　　Life Insurance

　　Dependent Life Insurance

　　Short Term Disability

　　Long Term Disability

　　Flexible Spending Accounts – Health and Dependent Care

　　Health Savings Accounts

　　Retirement:

　　State of Alaska Public Employee Retirement System (PERS) Program

　　401(k) and 457 Savings Plans

　　Employer Paid Benefits:

　　Employee Assistance Program

　　Paid Leave Plan

　　11 Paid Holidays

　　For an overview of our medical benefit package go to http://www.muni.org/Departments/employee_relations/Pages/BenefitsSummaries (http://www.muni.org/Departments/employee_relations/Pages/BenefitsSummaries.aspx) .

　　01

　　In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).

　　Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.

　　If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration.

　　Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?

　　Yes

　　No

　　02

　　Are you a current Municipal employee affiliated with the Anchorage Municipal Employees Association (AMEA)?

　　Yes

　　No

　　03

　　Which of the following best describes your level of education?

　　None / Less than High School

　　High School Diploma / GED / Equivalent

　　Associate's Degree

　　Bachelor's Degree

　　Master's or higher Degree

　　04

　　How many years of experience do you have performing office clerical work?

　　No experience

　　Less than 1.5 years (18 months)

　　1.5 years to less than 2 years

　　2 years to less than 3 years

　　3 years to less than 4 years

　　4 years or more

　　05

　　Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.

　　06

　　Do you possess the ability to type at least at a net speed of 35 WPM?

　　Yes

　　No

　　07

　　If you have the ability to type a minimum speed of 35 WPM, have you attached the documented verification to the application?

　　Yes, I have attached documented verification

　　No, I have not attached documented verification and understand I may not be considered

　　08

　　Do you have cash handling and reconciliation experience?

　　Yes

　　No

　　09

　　Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.

　　10

　　How many years of experience do you have with client registration programs, multi-line telephones, copiers and fax machines?

　　Less than 1 year

　　1 year to less than 2 years

　　2 years to less than 4 years

　　4 years to less than 6 years

　　6 years or more

　　11

　　Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.

　　12

　　How many years of experience do you have using Microsoft Office products, including Word, Excel, and Outlook?

　　Less than 1 year

　　1 year to less than 2 years

　　2 years to less than 4 years

　　4 years to less than 6 years

　　6 years or more

　　13

　　How many years of experience do you have conducting insurance verifications?

　　None

　　Less than 1 year

　　1 year to less than 2 years

　　2 years to less than 3 years

　　3 years to less than 4 years

　　4 years to less than 5 years

　　5 years or more

　　14

　　Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.

　　15

　　How many years of experience do you have working with HIPAA standards?

　　None

　　Less than 1 year

　　1 year to less than 2 years

　　2 years to less than 3 years

　　3 years to less than 4 years

　　4 years to less than 5 years

　　5 years or more

　　16

　　Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.

　　17

　　How many years of front office work experience do you have?

　　None

　　Less than 1 year

　　1 year to less than 2 years

　　2 years to less than 3 years

　　3 years to less than 4 years

　　4 years to less than 5 years

　　5 years or more

　　18

　　Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response. Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.

　　Required Question

　　Agency

　　Municipality of Anchorage

　　Address

　　632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501

　　Phone

　　(907) 343-4442

　　Website

　　http://www.muni.org/jol

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