National Credit Associate

　　Reports To

　　National Credit Supervisor

　　Location

　　Sysco Canada – Remote

　　Type

　　Salaried/Contract (6 month)

　　Closing Date

　　February 5, 2024

　　Salary Range

　　$44,133- $91,768

　　Company Overview

　　Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

　　With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

　　Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

　　Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

　　For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

　　For a full list of opportunities, visit www.sysco.ca/careers

　　Role:

　　The National Credit Associate will proactively manage a credit & collections portfolio of National Accounts from across Canada by ensuring timely and complete collections while positively impacting Sysco’s cash flow through direct and indirect customer collections efforts. The successful candidate will be responsible for reconciling, investigating and resolving all outstanding invoices. This role has daily interaction with Sysco Canada Sales and Regional Teams, as well as with external customers.

　　Role Responsibilities:

　　Conducting collection calls and reconciling disputes to ensure company goals for collection targets are

　　achieved

　　Ensuring the accounts are in excellent status with issues being dealt with proactively

　　Daily and weekly monitoring of customer accounts, ensuring current status is consistently maintained

　　to achieve departmental and organizational objectives

　　Following up on customer requests for invoices, credits by various communication methods

　　Managing the customer delinquent process through collaboration and communication with external

　　and internal customers – Account Executives and Managers

　　Working within the credit policies to minimize AR and credit risk

　　Market, train, counsel, advise and communicate credit department policy and procedures to company

　　personnel

　　Maintain electronic collection files with appropriate documented system notes

　　Assist in the overall achievement of departmental goals

　　Preparing monthly management reports within Sysco

　　Use of technology to track customer information, including Word, Excel, BPC, Cognos tools

　　Participate in major department projects and take an active role in cross-functional teams to assist in

　　driving quality improvements, processes and initiatives

　　Assisting in the overall achievements of departmental goals

　　Is willing to work safely with minimal environmental impact and understands the importance of

　　reporting all hazards, incidents, and environmental spills immediately to their Supervisor.

　　Understands that they play an integral role in their own safety and that of their colleagues and is

　　willing to speak out when hazards are present.

　　Perform other duties as assigned.

　　Qualifications/Skills/Job Requirements (About you):

　　A minimum of 2-4 years related credit work experience, within the Distribution industry preferred

　　Completion of High School

　　College level diploma in Accounting or equivalent work experience preferred

　　CCP designation an asset, but not required

　　Ability to secure prompt payment from customers while employing business sensitivity, business acumen and good judgment

　　Effective business writing, professional communication, negotiation and organizational skills

　　Ability to deal with difficult situations and/or people

　　Proven experience with computerized accounting systems and scanning software

　　Basic proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook

　　Ability to work in a fast-paced environment

　　A dual capacity to function both as part of a team and independently

　　Self motivated and ability to work independently while also being an integral part of a team

　　Experience in a fast-paced and large company environment is an asset

　　Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

　　External candidates submit cover letter & resume via www.sysco.ca/careers

　　Our Purpose:

　　Connecting the world to share food and care for one another

　　Our Mission:

　　Delivering success for our customers through industry-leading people, products and solutions

　　Our Identity:

　　Together we define our future of foodservice and supply chain

　　Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

　　Here’s a sample of the many benefits Sysco colleagues enjoy:

　　Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

　　(*benefits may vary based on location or bargaining unit)