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Manager, Renewals Sales Specialists - Retail, CPG & SPA
Manager, Renewals Sales Specialists - Retail, CPG & SPA-December 2024
New York
Dec 9, 2025
About Manager, Renewals Sales Specialists - Retail, CPG & SPA

  Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  The Opportunity

  As Manager of theRenewals and Growth teamat Adobe you will provide focus on Adobe's Digital Experience technology by managing a team ofRenewals Sales Specialists (RSS's),in the Strategic Retail, CPG and high revenue accounts.areas of our business. In addition, you can expect to be working very closely with theSales Leaders and Named Account Managers,to retain existing strategic customers and grow our DX relationship with them. The team is fueled with a real passion forhelping our customers find value in their existing solutions andgrowth, and a relentless dedication to making the Marketer successful. We hire dynamic, passionate, and creativeleaders who thrive in fast paced environments.

  What You'll Do:

  *Primary role is to retain and expand your team's book of businesson a monthly basis, meeting or exceeding your quarterly quota.

  *Establish methods and practices to ensure thatRSS'scan effectively guide their customers on how to realize maximum business value, renewal annual contracts and expand the relationship.

  *Partner with cross-functional leaders to align on objectives and achieve and exceed renewal + upsell/cross-sell goals

  *Deliver detailed and accurate team forecastingon a monthly, quarterly and annual basis

  *Ensure team is delivering onRetention targetsand driving best-in-class key deliverables including QBRs, customerpresentations, etc.

  *Identify and lead key initiatives that will up-level the performance of theRSS organization

  *Build a diverse community of engaged employees and maintain top talent.

  *Partner with peer management teams to address gaps in existing processes with end goals of providing a top-notch experience forRSS's and existing Adobe customers.

  *Coach and mentor individual team members via 1:1s, quarterly check-ins, etc. to address skill gaps and coach team to top level performance

  *Identify areas to improve Adobe's renewals and sales processes. Provide ideas and solutions to drive scale

  What you need to succeed:

  *You have3 -5 years in asimilar role leading teamsdrive retention and expansion of existing Adobe portfolio

  *You have 3+ years of SaaS field sales experience in data, personalization, content or customer journey management

  *You have experience developing individual contributors in their careers and help them achieve success in their roles

  *You havea track record of exceeding sales targets and goals.

  *You have experience developing repeatable processes to drive predictable business outcomes

  *You know how to buildtrusted relationships with internal and external executive sponsors and end users.

  *Excellent written andverbal communications, interpersonal skills, problem solving, decision making and critical thinking.

  

  Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $161,700 -- $304,500 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

  At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

  In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

  Adobe is proud to be anand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

  Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailor call (408) 536-3015.

  Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

  Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

  Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly

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