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LD Director, Business Consulting
LD Director, Business Consulting-June 2024
Chicago
Jun 11, 2026
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About LD Director, Business Consulting

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary

  Designs enterprise wide and/or cross-functional solutions to address business problems. This work results in initiatives that significantly impact company strategy enabling Aetna to be competitive in the marketplace and effectively serve its customers. Accountable for contracting, initiative planning, business results and ongoing client relationship management and satisfaction for large scale, high value initiatives impacting the delivery of products and services to the internal and external environment

  Responsible for providing oversight and supervision to external vendors, external consultants, consulting team members and/or matrixed staff as required in support of initiatives. Accountable for transferring knowledge, best practices (external and internal), methodology and tools to client organizations. May be responsible for concurrent initiatives as team lead and/or team member, based on resource requirements.

  Required QualificationsDrives or guides development of holistic solutions and/or key strategic plans. Proactively identifies opportunities for improvement and independently influences business leader(s) including the most senior level, to act or change behavior through complex negotiations and/or expert consultation that promotes issue resolutionCommunicates compelling and concise results to empower business owner in decision making process regarding project opportunities.Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, technology solutions)Drives client contracting process, builds optimal influential client relationship for results and deliverables and manages relationship throughout engagement Fully integrates baseline and metrics tracking into initiative planning and execution for optimal results.Shares joint accountability for initiative's return on investment Provides management guidance and oversight in the selection and use of long term external consulting engagementsProvides continuous coaching, direction, feedback and development for staff, consultants, matrixed staff and/or external vendors as required.Drives or guides engagement using a disciplined repeatable methodology. Provides oversight to or drives initiative planning as required; designs, develops interventions and facilitates work sessions as well as develops and delivers all required analysis, reporting and presentation materials.Gathers, analyzes and synthesizes competitive intelligence to drive achievement of strategic business objectives.Facilitates diverse internal and external networks, as appropriate, for data gathering and best practice identification.Leverages internal and external networking to drive optimal initiative results and knowledge/best practice transferPreferred QualificationsDemonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.Demonstrated leadership with relevant initiatives: Business process, enterprise business project management/consulting, financial strategic planning and analysis, mergers and acquisitions, strategic planning, risk management.Demonstrated superior business process, project management and organizational redesign experience.Demonstrated experience successfully implementing change in complex organizations.Experience with enterprise-wide and/or cross-functional large scale initiatives with high degree of complexity.10+ years experience with several of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, mergers and acquisitions, strategic business planning, and/or risk management consulting.Education

  Bachelor degree or equivalent experience

  Master's degree preferred, but not required

  Pay Range

  The typical pay range for this role is:

  $100,000.00 - $227,000.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

  In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

  For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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