About the Role

　　Location: HCMC, Vietnam #LI-Hybrid

　　Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

　　About the Role:

　　Customer Centricity - Customer Value Creation (CVC): lead & implement innovative, sustainable & scalable solutions impacting to patient journey and customer need. Build Novartis as Partner of Choice.

　　Achievement of patient access to Novartis medicines: ensure product availability via managing tender quota, listing process and supply issues.

　　Internal collaboration and enabling function: coordinate cross functions/TA collaboration for better account insight, synergy and solution design, project execution; enable and support commercial team to achieve business objective.

　　This role reports directly into the Strategic Healthcare Solutions and Account Manager.

　　Key Responsibilities:

　　• Lead and Execute Healthcare solutions partnership programs, Healthcare capability building and other pts Access programs at account level.

　　• Ensure the access to innovative medicines for pts through optimizing Hospital Tender quota/listing process and solving all product supply issues.

　　• Lead the integrated account plan & execution process as the orchestrator role for better insights and solution design & internal collaboration.

　　Customer Centricity - Customer Value Creation (CVC)

　　• IAP (Integrated Account Plan): leading cross function account insight, defining account stakeholder mapping, building winning strategy and executing account plan in assigned account.

　　Achievement of patient access to Novartis medicines: product availability via tender formulary process, reimbursement process

　　• Product availability for patient access to Novartis medicine: formulary listing, tender quota sufficient for patient access, winning quota share vs competitors.

　　• Alignment with the NVS Distributor for effective support of tender management including listing, accurate document submission and product supply/hospital credit...

　　Internal collaboration and enabling function: coordinate, enable and support commercial team to achieve business objective.

　　• Support and enable cross functions (Commercial, Patient Access, Medical...) to achieve business objective in assigned accounts. Working effectively with cross function to get sufficient support: Medical, CE, ERC, Legal.

　　• Lead the Account meeting governance for better collaboration, solution design and customer insights.

　　Others: compliance to all Ethics and Compliance policies and other relevant policy, guidance.

　　Diversity & Inclusion / EEO

　　We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

　　Role Requirements

　　• Pharmacist background

　　• 2 - 5 years' operational experience in key account management or sale manager

　　• Territory experience in Cho Ray, BTH or 115 will be an added advantage

　　• Business partnering and influencing

　　• Cross functional collaboration

　　Why Novartis? Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

　　You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

　　Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

　　Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

　　Division

　　International

　　Business Unit

　　APMA IMI

　　Location

　　Vietnam

　　Site

　　Ho Chi Minh City

　　Company / Legal Entity

　　NVS Vietnam Company Limited

　　Functional Area

　　Sales

　　Job Type

　　Full Time

　　Employment Type

　　Regular

　　Shift Work

　　No