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Internal Communications Specialist Amazon Delivery, OIC
Internal Communications Specialist Amazon Delivery, OIC-November 2024
Nashville
Nov 7, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Internal Communications Specialist Amazon Delivery, OIC

  Description

  Amazon is seeking an intuitive, high-judgment, self-motivated, and creative communications professional to join our Operations Internal Communications (OIC) team.

  As an Internal Communications Specialist, you’ll help manage strategic and tactical internal communications across our Transportation and Delivery business lines. From creating employee-facing communications about critical policies and changes to identifying positive storytelling opportunities, you will be a key partner to project teams and executives within the business.

  The ideal candidate must be a team player, able to act independently, have exemplary writing skills, a proactive work ethic, and a talent for developing creative approaches to difficult communications challenges.

  This role can be based in Nashville, TN; Seattle, WA; or Arlington, VA with an ability to travel occasionally to other Amazon sites across North America.

  Key job responsibilities

  • Develop strategic and innovative internal communication plans to include writing, reviewing, and managing business-specific updates, leadership messaging, and ad hoc communications

  • Coordinate the delivery of content across internal channels

  • Oversee the strategic editorial calendar and capture team metrics for reporting to key internal stakeholders and informing forward-looking communications strategies

  • Proactively build trust and maintain solid, cross-functional relationships with key internal stakeholders – from Operations associates to executive leaders

  • Manage complex, fast-moving, and unexpected communications challenges with an ability to look around corners for risk

  • Be the employee experience advocate, representing and protecting this through all strategies and decision-making

  • Manage and support crisis communications on a rotating basis, a one-week rotation 1-3 times per year providing 24/7 on-call support for the North America crisis communications team

  • Roll up sleeves and get work done, even when at times it’s outside the scope of the job

  About the team

  Amazon Operations Internal Communications (OIC) is on the front lines of creating content to inform, engage, and inspire our thousands of Operations employees around the world. We are strategic thinkers; impactful storytellers and writers; communications consultants, crisis and risk managers, and brand ambassadors focused on delivering communications that build the Amazon reputation from the inside out.

  We are open to hiring candidates to work out of one of the following locations:

  Arlington, VA, USA | Nashville, TN, USA | Seattle, WA, USA

  Basic Qualifications

  5+ years of recent professional communications or public relations experience

  Bachelor's degree in communications, public relations, or a related field

  Preferred Qualifications

  Excellent Communication skills

  Exceptional initiative

  Talent for collaboration

  Capacity to assess situations quickly and respond appropriately

  Ability to thrive on unwinding fast-moving and complex topics

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,300/year in our lowest geographic market up to $147,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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