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Information Services Representative
Information Services Representative-September 2024
Istanbul
Sep 5, 2025
About Information Services Representative

  “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

  Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  15,000 trained professionals

  250+ locations worldwide

  Fortune 500

  Globally unified systems

  Major Duties and Responsibilities

  Execute Regular IS Basic Tasks to keep the systems up & running

  Ensure adherence to Company policies and procedures

  Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer service

  Basic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation

  On call for after-hours IS issues including Day end problems

  Asset Management such as purchasing, shipping, tracking and maintenance

  Prepare and execute the annual tactical business plan for IS department

  Provide technical assistance within branch

  Responsible for compliance with Expeditors, all the procedures related to IS and conduct regular branch IS audits.

  Regular communication with Regional IS Manager and District Manager.

  Offers suggestions and comments to Regional IS Manager for system improvements

  Assists District Manager with preparation of the department budget

  Support branch disaster recovery efforts as they occur

  Deliver IS training courses within the branch and trains sales people on systems features and benefits

  Be supportive and actively participate in Sales calls where needed and appropriate

  Initiates and follow up independently on IS projects

   

   

  Basic PC & network skills

  Effective problem solving

  Ability to handle multiple tasks/projects

  Demonstrated customer service skills and proven interpersonal skills

  Good communication skills

  Inquisitive and exploratory mind-set

  Fluent in English

  Turkish is a must. 

   

  Expeditors offers excellent benefits

  Paid Vacation

  Health Plan

  Employee Stock Purchase Plan 

  Training and Personnel Development Program

   

  All your information will be kept confidential according to EEO guidelines.

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