JOB REQUIREMENTS: HVAC Customer Service Consultant LocationUS-WI-Brookfield Job ID 2024-4094 Type Regular Full-Time # Positions 1Category Customer Service Overview First Supply is seeking anexceptional HVAC Customer Service Consultant to enhance our team ofdedicated professionals. Do you have the ability to build relationshipsby having educational and informative conversations that promote ourproducts and resolve customer issues? As a Customer Service Consultantwith First Supply you interact with customers to provide a Best-In-ClassCustomer Experience and respond to general HVAC related inquiries aboutproduct application and troubleshooting. Do you have patience,attentiveness, product knowledge, and the ability to communicate clearlyin a results driven environment? Your hard work will be rewarded withcompetitive compensation, excellent benefits and opportunities foradvancement. If you meet the skills and qualifications below, weencourage you to take charge of your career and APPLY with First SupplyTODAY! Responsibilities Promptly answer telephone calls in aprofessional manner from customers placing an order or requestinginformation on specialized technical specifications, pricing on suchproduct or availability of product Quickly and effectively find creativeways to meet customer\'s needs Identify and propose solutions thatbenefit all parties involved; or escalate critical issues to the mostappropriate personnel to handle the situation Determine and set pricingon products and services as needed to respond to customer requirementswhile meeting First Supply LLC\'s profit objectives Recommend productsand provide service to customers, based on customer\'s specific needsProvide accurate information regarding availability of in-stock items tocustomers; and recommend to Purchasing any stock level issues Meetcustomers to demonstrate and explain features of products; and instructcustomers in use of products Prepare and present quotations to meetcustomer needs Accurately enter customer sales orders onto the businesssystem Ensure product orders are shipped in a timeframe to meetcustomer\'s needs Obtain accurate information from vendors relating toshipment dates, expected date of delivery, etc. for direct & specialorders; and provide to customers to help build or maintain good workingrelationships Identify and develop profitable new sales opportunitiesContact or visit potential customers to evaluate their needs, andpromote... For full info follow application link. First Supply LLC isan Equal Opportunity Employer of Minorities, Females, ProtectedVeterans, and Individual with Disabilities. In order to be selected forthe position, candidates must submit to a drug test with negativeresults on employment offer, the ability to be bonded as defined byFirst Supply LLC\'s fidelity bond insurance carrier, and have a validdriver\'s license and a driving record which meets underwritingstandards. ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/F1A8B6DAB35B49B1