* * The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Human & Community Services Division. The mission of the Human & Community Services Division (HCSD) is to support the strengths of families and communities by promoting employment and providing the assistance necessary to help families and individuals meet basic needs and work their way out of poverty. As part of HCSD, the Human Service Specialist is responsible for reviewing new policies and procedures, interpreting and following federal and state regulations, contracts, and other guidelines. The position researches and reviews unique and complex eligibility situations as they relate to the Temporary Assistance for Needy Families program (TANF), Supplemental Nutritional Assistance Program (SNAP), or Medicaid eligibility policies for correct application. The position assists staff in the field, makes policy clarifications and recommendations, and develops and presents training on policy for a wide variety of system users. Importantly, this position collaborates with various internal and external departments to ensure that all system users have adequate access to perform their duties. Why Join DPHHS* * Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. TheState of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience. Qualifications for this Career Opportunity * General knowledge of public assistance programs. * Ability to learn the laws and regulations as they relate to eligibility issues. * Ability to identify problems, researching to develop and implement solutions. * Ability to effectively communicate both orally and in writing, as well as skill in public speaking. * Computer literate, with skill using spreadsheets, word processing, and other programs. * Meet minimum qualifications: o Bachelor's degree in Human Services or other related field. o 3 years of job-related work experience in public assistance. o Other combinations of directly related education and experience may be considered on a case-by-case basis. * *How to Apply To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position. * Resume Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below. Additional Information This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy. Depending on the successful candidate, and resulting office location, this position may operate within an Indian Reservation. Per MCA 2-18-111, applicants claiming preference in hiring for employment due to being an Indian resident of the reservation must submit the preference in writing while the position is vacant. Title: Human Services Specialist (04909) Location: Helena Requisition ID: 24140152 Other Locations: Hardin, Browning, Billings, Missoula, Miles City, Kalispell, Polson, Lewistown, Havre, Lame Deer, Wolf Point, Glasgow, Anaconda, Butte, Hamilton, Bozeman, Great Falls