Detailed Job Description

　　TEKsystems is searching for an IT Help Desk Technician. This role will allow someone to grow with in the IT industry by gaining experience working with a

　　wide range of technologies. We are actively looking to find someone who is excited to be a part of a growing company and a great opportunity for career growth

　　Position Responsibilities

　　· The specialist role provides a point of contact for technical assistance and support within our client’s organization

　　· Responsible for analyzing, troubleshooting, and evaluating technology support issues for both local and global users.

　　· Active Directory/Group Policy Support

　　· Windows 10 support for end users

　　· Provide end-to-end IT support relating to hardware and software applications

　　· This person will computer systems, hardware, or software, and will work with other Information Technology areas to escalate and resolve problems, if necessary.

　　· Document, develop and improve existing IT processes, and adhere to established standards and best practices.

　　· Support PC, Mac, Linux workstations, VDIs, and various tablet platforms

　　· MDM

　　Position

　　Requirements, 2+ year of the following:

　　• Ticketing systems

　　• Office 365

　　• Deployment/installation/configuration, maintenance, and

　　troubleshooting of end-user equipment (mobile devices, peripherals, etc.)

　　• VPN/Access

　　• General Network/Hardware Support

　　Skills:

　　Troubleshooting, Hardware, Customer service, Technical support, Deployment, Desktop, Support,

　　Imaging, Windows 10, Help desk, Troubleshooting hardware, O365, Windows, Office 365, Mac, Apple

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.