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　　Starting pay rate $21 / Hour. 3pm-11pm shift. Use our Daily Pay benefit and get access to your pay as you need it. 

　　The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether they're artists attending the Sundance Film Festival, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and with us welcome the world to Park City.

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　　Job DescriptionThe Guest Services Supervisor will act as an ambassador for the Guest Services and the Resort Property. Provide leadership to the Guest Services Department which includes the Bell Desk, Shuttle Services and Front Drive. Responsible for the day-to-day orderly operation of the department.

　　As the Guest Services Supervisor, you will: 

　　Work from the Guest Services Desk to dispatch Bell callsTrain staff on daily duties including the Forbes arrival/departure process, loading/unloading vehicles & carts, guest communication and engagement as well as other miscellaneous tasksConsistently maintain an upbeat and positive attitude with guests and colleaguesEnsuring the guest service & transportation desk supplies are stockedVehicle and workplace inspections throughout the shiftKeep daily logbooks of various tasksEnsure the guest arrival and departure experience exceeds Forbes StandardsResponsible for supervising the shuttle servicesResponsible for supervising the valet servicesDrive the shuttle, run luggage or valet vehicles as neededEnsure all guests' packages and luggage are stored, tracked and delivered seamlessly, quickly and accuratelyCoordinate the support staff and their daily responsibilitiesAssist in overseeing scheduling of staffMust be comfortable having frequent casual and professional conversations. Must communicate in an upbeat and positive tone, volume and inflection.Interact with departments and assist in solving situations for the front office departmentsUse problem solving and decision-making skills to act in the best interest of the department and companyAssist in overseeing the hiring, advising, coaching, disciplinary action and termination of team membersOher duties as assigned:::

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　　QualificationsQualifications

　　1-2 years of supervisory experience preferredRequirements:

　　Must be able to work weekends and holidaysMust be able to stand for long periods of timeExcellent customer service skills*Additionally, the person must possess and adhere to the following core values: *

　　Integrity Passion Work Ethic :::