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Graduate Technical Support Specialist
Graduate Technical Support Specialist-November 2024
Surrey
Nov 30, 2025
About Graduate Technical Support Specialist

  Are you curious about Technology and looking to build the foundations of your career with a Company that believes its people are the most valuable asset that fuels our success ? The LexisNexis® Risk Solutions Technology Graduate Programme is the perfect way to start building your career .

  The Role

  As part of the Technology Graduate programme, you will join a structured and well-developed 12-month programme .

  You will be part of the S utton based team working 2 days per week in the office .

  You will be part of our Service Delivery team which provides t ech nical support to our employees.

  This is a global team spanning 10,000 employees and the impact you make is vast .

  You will rotate across 3 service delivery teams :

  Level 1: S ervice D esk

  Level 2: O n - site S upport

  Level 3: D esktop E ngineering & Office 365 S upport

  If you want to know everything about IT fundamentals, then this is the role for you . We are looking for a Graduate who is curious , energetic, dynamic, can spot problems, diagnose issues, propose solutions and escalate where appropriate . This is a fantastic entry level opportunity where we will support you to progress your career and nurture your development . Many of our previous graduates who have worked in this team have progressed within the Company to mid to senior level roles and this is truly encouraged.

  Training & Development

  Y ou will receive a blend of technical and people skills development. This is important as it is not just what you do , but how you do it that is important to us .

  Initially you will be immersed into an intensive, but rewarding induction bootcamp and will be part of a wider graduate community with frequent socials including charity days and diversity and inclusion events . We work to a 70/20/10 learning model with 70% of your learning on the job, 20% informal learning and 10% from formal educational learning.

  Apply if you are:

  A p assionate collaborator with a focus on what is best for the team

  Strong communicator who can flex their communication style for different audiences

  A fixer of problems

  Have a passion for t echnology and are curious to ask why

  Customer service orientated and a willingness to help

  All applicants must have the right to work full time and live in the U K on a permanent basis .

  The Company

  We believe in the power of Data and Advanced Analytics . LexisNexis® Risk Solutions is the trusted data analytics provider for organizations seeking actionable insights to manage risks, find opportunities and improve results. We use the power of information, advanced analytics and insights to help our customers transform their risk decision-making and empower them to make better decisions easier.

  Please read more about us here: https://risk.lexisnexis.com/about-us

  Diversity & Inclusion

  At LexisNexis® Risk Solutions having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 35 diversity employee networks globally and prioritise ensuring inclusive leadership is part of our culture. Our aim is for every employee to be the best version of themselves. We actively welcome applications from candidates of diverse backgrounds and underrepresented groups .

  If you require additional support any stage, then please let us know how we can provide adjustments to your needs. All applications are treated in line with our equal opportunities policy.

  Women in technology

  LexisNexis® Risk Solutions is very supportive of women in Technology and has been a founding signature for the Tech Talent Charter. Currently 27% of our Technology workforce are women and we have the following initiatives in place to support women in technology:

  Mentoring Scheme for Women in Technology

  Women’s Network Forum

  Women in Technology Employee Resource Group (ERG)

  P roud support ers of the Tech Talent Charter

  The Perks

  We want our people to feel appreciated, supported and inspired, which is why we offer such a fantastic range of benefits and reward . Here is a glance at just a few :

  25 days holiday w ith the option to buy more

  Graduate socials and events

  2 days p aid leave towards Diversity & Inclusion events and 2 paid charity volunteer days

  Travel Interest Free Loans and Cycle to Work schemes

  Private Health Benefit

  Wellness programme and access to Mindfulness app

  The Application Process

  Click to apply and submit your CV, as part of your application include any relevant experience or hobbies to showcase your skills.

  Applications are open until January 202 4 . F inal candidates will be invited to face to face assessment workshops in February 202 4 . We aim to confirm offers by the end of February/early March 202 4 .

  At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

  We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

  Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

  RELX is a global provider of information and analytics for professional and business customers across industries.

  We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

  In short, we enable our customers to make better decisions, get better results and be more productive.

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