This job was posted by https://www.azjobconnection.gov : For moreinformation, please see: https://www.azjobconnection.gov/jobs/6299400 Anempty treadmill isn\'t compelling, but once someone steps on it, thestories are limitless. Our goal is to connect people emotionally totheir fitness journey. We are a global team coming from differentcultures and backgrounds with a shared passion to achieve and live ourmission of inspiring healthier lives.

　　Inspire. Innovate. Make an impact and join our team!

　　An empty treadmill isn\'t compelling, but once someone steps on it, thestories are limitless. Our goal is to connect people emotionally totheir fitness journey. We are a global team coming from differentcultures and backgrounds with a shared passion to achieve and live ourmission of inspiring healthier lives.

　　Inspire. Innovate. Make an impact and join our team!

　　****** This is a remote-based position and, in order toeffectively service customers in the region, applicants must live withinor be willing to move to Phoenix, AZ region. No relocation benefit isbeing offered for this position - only candidates that currently residewithin the immediate geographic area will be considered ***

　　As a Field Service Technician with Life Fitness, you will travel tocommercial and consumer locations to assist with installations, makerepairs, and conduct preventative maintenance on fitness equipment andentertainment consoles across Life Fitness brands. Are you interested ingrowing your career and joining the passionate team behind life\'spassions?

　　THE LIFE FITNESS FIELD SERVICE TECHNICIAN ROLE IS A GREAT OPPORTUNITYTO:

　　Join a dynamic organization leading the global fitness industry,creating solutions that benefit facilities and exercisers, helping keeppeople active and positively impacting lives

　　Take advantage of rewards and recognition for superior performance (basesalary + commission and quarterly incentive eligibility).

　　Collaborative environment fostering teamwork and accountability.

　　Comprehensive wellness benefits (medical, dental, vision, life, etc.)and exceptionally competitive total rewards package (profit sharing,401k match, tuition assistance, etc.)

　　Superior employee purchase program for Life Fitness brand productdiscounts and reduced rates on everyday products and services likevehicles, electronics, homeowner insurance, etc.

　　Base pay offered may vary depending on job-related knowledge, skills,and experience. The range for the annual salary of can be between\$50,000 - \$70,000. This role will also be eligible for monthlyincentive compensation for the achievement of goals, monthly allowances,in addition to a full range of health and welfare benefits.

　　WHAT IS A FIELD SERVICE TECHNICIAN RESPONSIBLE FOR?

　　Repair & Maintenance

　　Independently diagnosing and troubleshooting networking, electrical, ormechanical issues with fitness equipment and entertainment consolesacross Life Fitness brands.

　　Efficiently routing and scheduling daily work to service the customerand meet Key Performance Indicators (KPIs), such as tasks per day,customer resolution time, first time fix rate, etc.

　　Performing scheduled preventative maintenance on fitness equipmentacross the Life Fitness brand portfolio.

　　Occasionally attending regional trade shows and assisting the trade showteam with setting up and maintaining demonstration equipment.

　　Customer Experience & Sales

　　Establishing relationships with customers to become a trusted partnerand Life Fitness Service advisor.

　　Offering and selling extended maintenance contracts to existingcustomers to meet established sales goals. As well as offering andselling parts.

　　Meeting or exceeding customer experience Key Performance Indicators(KPIs) such as customer response time, average on-site response time,and acceptable call completion rate percentages.

　　Partnering with customers t proactively find repairs that are neededwithin each location to meet or exceed financial Key PerformanceIndicators (KPIs).

　　Administrative, Financial & Budgetary:

　　Maintaining a proper inventory of spare parts; managing within definedacceptable shrinkage percentages, managing replenishment of serviceinventory, and coordinating the disposition of exchanged parts.

　　Maintaining accurate service records and reports on equipment problemsin the field.

　　Maintaining company supplied vehicle in good working order.

　　Maintain and submit expense reports in timely fashion and according tocompany policy

　　Utilizing Oracle software as our ERP program

　　Other:

　　Other duties and responsibilities as assigned.

　　Work in compliance with Life Fitness Health & Safety procedures.

　　WHAT ARE WE LOOKING FOR IN YOU (MINIMUM QUALIFICATIONS)?

　　Associate\'s degree in electronics, technical school degree, or highschool diploma / GED with equivalent technical training and experience.

　　A+ Certification or equivalent network experience.

　　3+ years of professional experience providing technical repair servicesor troubleshooting issues with fitness equipment or products ofequivalent /