Company:

　　US3665 Sygma Virginia, a Division of The Sygma Network, Inc

　　Zip Code:

　　22546

　　Minimum Level of Education:

　　High School or Equivalent

　　Minimum Years of Experience:

　　10+ Years

　　Employment Type:

　　Full Time

　　Travel Percentage:

　　Up to 25%

　　COMPENSATION INFORMATION:

　　The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

　　JOB SUMMARY

　　The Field Account Manager acts as a service-focused representative on behalf of The SYGMA Network within an assigned territory. Maintains contacts and relationships with SYGMA Customers and works with Distribution Center Management to ensure the highest level of Customer Service. Assists in the profitable marketing of products and value-added services to our customers. Frequent travel by automobile and some air travel required. Maintaining Sysco's mandated minimum of insurance is required.

　　RESPONSIBILITIES

　　Build and maintain customer relations through personal contact and telephone calls.Provide customer-focused distribution and value-added services to customers in compliance with their requirements and within the company's capabilities.Meet with key customers and perform business reviews as needed.Enhance sales by ensuring account penetration through customer's complete participation in full line purchasing.Strengthen and build relationships with Customers, Franchise Owners, and DC (distribution center) Personnel.Respond to customer concerns with corrective action and resolve issues with a sense of urgency.Foster "proactive" communication to Customers regarding delivery delays or product outage situations.Provide access to and train Customers on The SYGMA Network website.Present to large groups and conduct startup meetings with new Customers.Keep informed on new products and other general information of interest to the Customer (i.e. promotions and inventory).Maintain detailed and constant communications with all department heads in regards to Customer activities and product information.Proactively monitor service levels of the Company through weekly tracking and work with the respective departments to maintain service levels and continued improvement.Check on competitive activity and keeps SYGMA Management informed.Practice good fiscal responsibility by the departmental budget.Any other duties assigned by SYGMA Management.Keeps accurate records and makes reports on all phases of activities.Conduct online order entry training (CYGNET) as needed.

　　QUALIFICATIONS

　　Education

　　A High school diploma is requiredBachelor's degree in business or marketing is preferred.

　　Experience

　　Minimum of 2 years of direct customer account management5-10 years of customer service focused management experience or foodservice sales experience is preferredExperience building customer relationships in the food distribution industry will be considered as an alternative to formal education.

　　Professional Skills

　　Well developed oral and written communication skillsExcellent problem-solving skills and the ability to make good judgmentsAbility to resolve issues with a sense of urgencyWell developed interpersonal skills and the ability to persuadeAbility to work in a fast-paced environmentMicrosoft Office skills

　　Physical Demands

　　Work is primarily sedentaryProduct delivery may require lifting to 50 lbs

　　Mental/Visual Demands

　　Ability to read text that is close and at a distance with or without correction

　　Working Conditions

　　Frequent travel by automobile and some air travel required

　　Equipment Operated

　　PC, office equipment, automobile

　　Certifications, Licenses, and/or Registrations

　　Drivers license,Must maintain SYSCO minimum vehicular insurance requirements

　　BENEFITS INFORMATION:

　　For information on Sysco's Benefits, please visit https://SyscoBenefits.com

　　OVERVIEW:

　　Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

　　We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

　　AFFIRMATIVE ACTION STATEMENT:

　　Applicants must be currently authorized to work in the United States.

　　We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

　　This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.