TEKsystems is currently seeking qualified candidates interested in a Fraud Specialist position in Pensacola, FL.
Basic Purpose:
To identify, review, and investigate fraud activity, claims/cases, and risk exposures from various delivery channels. Review transactional activities, and internal/external inquiries, perform investigations to protect its members’ financials and assets, and control and mitigate potential fraud loss. Ensure adherence to applicable federal and state laws, rules, and regulations. Work is performed under close supervision.
Description:
· Investigate various types of transactions/activities/cases (e.g., ID Theft and Synthetic ID, Check Fraud, Account Takeover fraud) including reported or alleged loss of assets from various business channels
· Respond to inquiries using various communication venues (including inbound telephone calls) to provide an explanation for the action taken in response to a specific alert or case
· Communicate with internal and external customers on fraud and security issues, problem resolution, account information, and investigations
· Collect evidence and related documentation via available systems and methods; ensure the chain of evidence/documentation is maintained by federal and state laws, rules, regulations, and Navy Federal’s policies and procedures
· Review data gathered to substantiate/disqualify a loss claim or charge off, and escalate as needed Research public record databases to identify, analyze, and verify information related to primary investigations, validation reviews, discrepancies associated with the information provided, and assess potential fraud risk
Requirements:
Experienced in Microsoft suite
Professional written and verbal communication skills
Quick data entry skills
Schedule:
Full-time-Hours between 8 am - 5:30 pm Monday- Friday
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.