Enterprise Project Manager

　　General Information

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　　City

　　Bristol

　　State/Province

　　Bristol

　　Country

　　United Kingdom

　　Department

　　Presales & Implementation

　　Date

　　Wednesday, January 24, 2024

　　Working time

　　Full-time

　　Ref#

　　20032202

　　Job Level

　　Specialist

　　Job Type

　　Experienced

　　Job Field

　　Presales & Implementation

　　Seniority Level

　　Associate

　　Description & Requirement

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　　About Xerox Holdings Corporation

　　For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

　　About Xerox IT Services:

　　Xerox IT Services in the UK is part of the Global Xerox IT Services Team and serves the customers of Xerox Direct and its Acquired Companies in the UK.

　　We offer a comprehensive portfolio that includes Managed IT Services, Infrastructure and Networking, Data Centre deployment, Cloud services, End User Compute hardware and Security specialisms.

　　A team of 150+ IT professionals make up the UK IT Services team.

　　Our vision is to continue to offer locally delivered and tailored IT Support and Professional Services engagements to our customers and grow our UK business, both organically and through acquisition.

　　Job Summary:

　　The primary function of the role is to respond to scope out, plan and document Technology projects from point of sale to BAU handover, working in conjunction with the Project Team and wider business. This should be undertaken to an extremely high standard with customer satisfaction at the core of everything undertaken. Must have a polite and efficient manner. The individual should be comfortable liaising with customers on site, over the phone or email.

　　Senior IT Project Managers play an integral role in providing a high-quality service delivery to our customers and areresponsible for developing and managing technology projects, and their costings on time. Senior Project Managers willwork with wider teams to deliver any assigned Infrastructure / voice Projects. This will include but not limited to processing of all sales/project packs when submitted, the procurement of hardware/software, resource planning, stock control, financials, and all customer communications through the life a project.

　　Main Duties:

　　Respond to client requests within defined targets

　　Planning and delivery of defined project types

　　Management of assigned resources, time, and budgets

　　Manage issues through the lifecycle of a project into BAU

　　Monitor and report on the project progress

　　Present to stakeholders reports on progress as well as problems and solutions

　　Implement and manage change when necessary to meet project outputs

　　Co-operation to promote the development of the project team and the success of the company.

　　Work alongside the project managers to complete project installs, on time and in budget, whilst exceeding client’s expectations.

　　Build rapport with all new and existing clients to develop positive working relationships

　　Co-operation to promote the development of the support team and the success of the company as a whole

　　Any other duties as needed by Xerox, in the day to day running of the business

　　Required Experience:

　　Project management experience, leading a project from point of sale in, to BAU

　　A good understanding of IT and network infrastructure

　　Previous experience of the deployment of Network, Server, Wi-Fi, Cloud, On-Prem technologies

　　Use of the Microsoft Office suite. Abel to create project plans, deal with people at all levels of business.

　　Ability to plan, organize and adapt to changing job tasks within own role

　　Open to respond to feedback and committed to self-development

　　Team worker, ability to prioritise and delegate with strong leadership skills

　　Flexible, tenacious, highly self-motivated and committed to achieving goals

　　Excellent communication, interpersonal and presentation skills

　　Be able to work in a fast-paced environment and meet very tight deadlines, whilst remaining calm and focused on the activities needed to complete the job

　　Strong verbal and written communication skills

　　Experience working in a busy project office environment

　　Desired Experience:

　　A good working knowledge of Microsoft Stack, Modern Workplace

　　Prince 2 certification

　　MS Project experience

　　ConnectWise experience

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　　Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.