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Director, Infrastructure Operations
Director, Infrastructure Operations-November 2024
Albany
Nov 14, 2025
About Director, Infrastructure Operations

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

Job Profile Summary

This role is a senior leadership role responsible for overseeing DevOps and Site Reliability Engineering (SRE) teams for multiple business lines. The position is responsible for developing and implementing strategic initiatives for infrastructure and platform automation, application and infrastructure monitoring and alerting, and ensuring infrastructure compliance with security policies. The role also includes responsibility for BCP policy definition and implementation, high-level security audits, IAM policy definition and implementation closely working with the Information Security team and leading the Incident Response team as needed. The ideal candidate will have extensive experience with cloud services, databases, and programming languages, along with strong leadership and team management skills. Additionally, the candidate must have experience with technology innovation and a focus on cost optimization in the AWS landscape. This role requires adaptability to a rapidly changing environment and excellent communication and mentoring abilities.

Job Description

Essential Job Functions:

Develop and implement a comprehensive strategy for DevOps and Site Reliability, encompassing scalability, performance, operations and reliability improvements

Work with the Development teams to build and mature the DevOps program

Develop a strategic multi-year technical roadmap that aligns to SitusAMC core values and corporate goals

Recruiter mentor and lead a team of high performing Site Reliability Engineers and DevOps personnel

Address technical or analytical skill gaps, challenging team members to share knowledge and learn new technologies

Implement processes and lead the Incident Response team; manage critical incidents

Oversee the standardization of monitoring and alerting environments across the SRE teams

Build and mature the SitusAMC BCP program

Collaborate with senior leadership on project scoping, capacity planning and execution

Report to executive leaders on project status, key metrics and provide strategic insights

Other activities as may be assigned by your manager

Qualifications/ Requirements:

Bachelor’s degree in Computer Science or related field is strongly preferred or equivalent combination of education and experience. Master’s degree preferred.

Minimum of 15+ years of industry and/or relevant experience, typically with 2+ years in a SVP level role or external equivalent

Minimum of 15+ years of industry and/or relevant experience, typically with 10+ years in a senior leadership role

Minimum of 10+ yrs experience leading SRE/Platform/DevOps teams

Strong background in Scrum or Agile methodologies

In-depth knowledge of Terraform or CloudFormation

Experience building and maturing Observability programs and associated toolsets

Experience building and executing on BCP programs

Knowledge of various related technologies like Databases, LAMP stack, .Net

Advanced knowledge of AWS and other cloud services

Experience building and managing software release management practice

Demonstrated leadership and team management skills with proven experience driving cultural change

Excellent communication, interpersonal, and mentoring skills

Ability to adapt to a rapidly changing environment

#LI-AS1 #LI-Remote

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$200,000.00 - $250,000.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

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