Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Leads a team that defines business requirements, and partners cross-functionally with product and integration teams to develop innovative customer experience enhancements for Spectrum TV customers. This role champions the video roadmap, driving cross functional collaboration with Software Engineering, Advanced Engineering, Video Operations, and third party vendors to achieve business outcomes. Must be passionate about changing how Charter’s customers consume our services, while caring deeply about improving the relationship that Charter has with its customers.

WHAT OUR DIRECTOR, VIDEO PLATFORM DEVELOPMENT ENJOY MOST

Actively and consistently oversees all efforts to innovate while simplifying the customer experience across video platforms.

Align and influence priorities to deliver against impact-based objectives.

Maintains broad awareness of business and customer value for all initiatives.

Oversee and is responsible for all aspects of front end software development for one or more video applications.

Lead a cross functional team through the development, implementation and launch of new products and features, increasing engagement, revenue and market penetration for the video product.

Deliver projects and products using the appropriate agile project management methodology, learning and iterating frequently.

Embrace hands-on leadership working within the Roku (Brightscript) programming language

Possess firm understanding of Web 2.0 technologies, protocols, data models and user interface programming, ensuring alignment between the business operational strategies and technical solutions.

Develop an effective front end development and technical leadership team via a high performance culture.

Bring process and procedure to an enterprise application development environment.

Liaise and facilitate collaboration between organizations as well as third party vendors to properly define and implement new features within the Video Applications.

Proactively identifies key customer experience metrics for the video platform and drives health performance and usage metrics to meet them.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Experience:

Product development and management experience in telecommunications, software or web services or other related industries - 8+ years

Education:

Bachelor’s degree in Business, Engineering, or Computer Science; master’s degree or equivalent experience preferred, but not required

Technical Skills:

Possess a deep technical knowledge of client-side and API development

Has worked or led development activities on the Roku Platform

Strong verbal and written presentation skills including use of Outlook, Word, MS Excel and PowerPoint Experience with HTTP adaptive streaming technologies, such as HLS, DASH, and Smooth Streaming Expert knowledge of industry standard development tools and processes (JIRA, git, stash, etc.)

Skills:

Adaptability to manage through project priority and organizational changes

Experience retaining, managing, and growing talented team to deliver high quality digital products in very aggressive timeframes

Knowledge of architecture, design and performance optimization of traditional and IP video streaming technologies

Experience managing internal and external vendors and customers to meet deadlines and initiatives

Abilities:

Ability to read, write, speak and understand English

Ability to manage multiple projects across a broad application portfolio simultaneously

Adaptability to manage through project priority and organizational changes

Ability to problem solve without escalation or with thoughtful recommendation when escalated

Ability to motivate, and manage cross-functional teams, influencing peers and leaders

Ability to prioritize and organize effectively and quickly to meet changing demands

Ability to communicate effectively orally and electronically with multiple levels of management

Travel Ability:

Limited travel

Schedule:

Full time

This position is eligible to work in a hybrid work model (combination of in-office and remote days)

SPECTRUM CONNECTS YOU TO MORE

Innovative Tools Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.

Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.

Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.

Total Rewards: See all the ways we invest in you—at work and in life

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MPD761 2024-44131 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-11-29 04:25 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $124,000.00 and $220,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8)

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.