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Departmental Supervisor 12

Departmental Supervisor 12-December 2024

Dimondale

Dec 25, 2025

About Departmental Supervisor 12

　　Departmental Supervisor 12

　　Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4351285)

　　Apply

　　Departmental Supervisor 12

　　Salary

　　$27.67 - $40.44 Hourly

　　Location

　　Dimondale, MI

　　Job Type

　　Permanent Full Time

　　Remote Employment

　　Flexible/Hybrid

　　Job Number

　　2701-24-20-26

　　Department

　　Treasury

　　Opening Date

　　01/22/2024

　　Closing Date

　　2/5/2024 11:59 PM Eastern

　　Bargaining Unit

　　NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

　　Description

　　Benefits

　　Questions

　　Job Description

　　Are you looking for a rewarding career opportunity where you can work to create an environment that is efficient, effective, and meaningful to our employees and customers? The Michigan Department of Treasury is searching for a creative, passionate, and team-oriented leader for Sales, Use and Withholding Taxes with the Business Taxes Division. The primary function of this position is to supervise the activities of Departmental Technicians and Office Supervisors in a work area that processes tax returns and communicates with the public.

　　At the Michigan Department of Treasury, we strive to provide world-class customer service to our taxpayers, and we value diversity, inclusion, and making the Michigan Department of Treasury a great place to grow in your career.

　　Position Description (https://MCSC.state.mi.us/AgencyPDFs/DEPTSPV3B66N PD.pdf)

　　Treasury Careers – Learn more about why Treasury is a Great Place to Work!

　　Required Education and Experience

　　Education

　　Educational level typically acquired through completion of high school.

　　Experience

　　One year of experience equivalent to a Departmental Supervisor 11 or experienced-level professional; or two years equivalent to a Departmental Supervisor 10, Office Supervisor 11 and 12, Secretary Supervisor 11, experienced-level technician or paraprofessional; or three years equivalent to an Office Supervisor 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10.

　　Additional Requirements and Information

　　Please attach a cover letter and detailed resume to your application.

　　This position is eligible to work remotely on Mondays, Thursdays, and Fridays, and must work onsite Tuesdays and Wednesdays. Selected candidate must have a safe and appropriate designated workspace or workstation for performance of work and secure and sufficient internet access of commercial cable or wireless broadband with minimum speeds of 25 Mbps download and 5 Mbps upload.

　　The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

　　Interviews will likely occur virtually using Microsoft Teams. No prior experience with Teams is necessary, as instructions and tips will be provided to all candidates scheduled for an interview.

　　This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

　　View the job specification at:https://www.michigan.gov/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalSupervisor.pdf?rev=ea263c68b5a7491f81bd117939f4a5b6

　　State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. In 2022,Forbesranked the State of Michigan in theTop 10 of America’s Best Employers For New Grads (https://www.forbes.com/lists/best-employers-for-new-grads/?sh=5be036b2203a) and as the #1 employer for new grads in government services. More details on benefits for our new hires are below:

　　Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

　　Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

　　Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

　　Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

　　Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

　　Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

　　Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

　　Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

　　Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

　　Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

　　Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

　　Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

　　Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

　　Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

　　Updated: 11/14/2022

　　DEPTSPV - Do you possess at least an educational level typically acquired through the completion of high school?

　　Yes

　　DEPTSPV3 – Do you possess at least one year of experience equivalent to a Departmental Supervisor 11 or experienced-level professional; or two years equivalent to a Departmental Supervisor 10, Office Supervisor 11 and 12, Secretary Supervisor 11, experienced-level technician or paraprofessional; or at least three years equivalent to an Office Supervisor 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10?

　　Yes

　　How many years of experience do you have interacting with others by guiding, coaching, leading or supervising? Work related examples are the most relevant. However, examples outside of work may also be used to demonstrate this experience (i.e., membership groups or committees, sports, volunteering, leadership opportunities.)

　　None

　　Less than one year

　　One to three years

　　Three to five years

　　More than five years

　　Briefly describe your experience and key responsibilities when guiding, coaching, leading or supervising others. If you do not have this experience, please enter N/A.

　　How many years of experience do you have working in and/or providing support for a call center environment?

　　None

　　Less than one year

　　One to three years

　　Three to five years

　　More than five years

　　Briefly describe your experience and key responsibilities working in and/or providing support for a call center environment. If you do not have this experience, please enter N/A.

　　Do you have experience with the following? (Check all that apply.)

　　Setting priorities to meet work related goals

　　Monitoring progress to area goals and objectives

　　Developing action plans for meeting goals and objectives

　　Making recommendations for operational improvements

　　None of the above

　　Briefly describe your experience pertaining to the boxes selected in the previous question. Include how many years of experience you have for each box checked. If you do not have this experience, please enter N/A.

　　Do you have experience with the following? (Check all that apply.)

　　Developing policies and procedures

　　Identifying training needs

　　Coaching and developing or training

　　Reviewing performance activities

　　Handling sensitive and confidential information

　　None of the above

　　Do you have experience with business taxes or explaining tax statues?

　　Yes

　　Briefly describe your experience with business taxes or explaining tax statues. Include what business taxes you have experience with. If you do not have this experience, please enter N/A.

　　Writing Sample: Describe two qualities you believe are essential for an effective leader. How have you demonstrated these qualities? Please provide your response as an attachment to this application. Have you attached this writing sample as an attachment to your application?

　　Yes

　　Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)

　　Yes

　　Do you understand this job requires working onsite on Tuesdays and Wednesdays with secure internet connectivity?

　　Yes

　　Work must be performed in the state of Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed. Do you currently reside in Michigan or if offered the position, would plan to relocate to Michigan?

　　Yes

　　Required Question

　　Agency

　　State of Michigan

　　Department

　　Treasury

　　Address

　　[email protected]

　　430 West Allegan Street

　　Lansing, Michigan, 48922

　　Phone

　　517-335-7508

　　Website

　　https://www.michigan.gov/treasurycareers

　　Apply

　　Please verify your email addressVerify Email

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