[Interact with customers to provide basic information in response to routine inquiries about products and services. Assist customers in applying for new loans, inspect vehicles, make collection calls, field marketing and make deposits. May handle and resolve general complaints.]{verdana",sans-serif"=""}
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.Determine charges for services requested, collect deposits or payments, or arrange for billing.