Job Description

　　Insight Global is looking for a Customer Relationship Manager (CRM) supporting our customers. The CRM is the "voice of the customer", from initial customer contact through system implementation and sustainment. This multi-faceted role has many responsibilities to ensure that customer services are accurately defined, appropriately funded, and efficiently executed. The CRMs primary responsibility is to ensure effective communication to and from the customer to facilitate delivery.

　　Skills and Requirements

　　Bachelor's degree in Information Technology or related field

　　Five plus years of experience providing management for technical/IT projects

　　Project Management Certification or equivalent

　　Excellent verbal and written communication skills

　　Proficient with Microsoft Office Applications (Teams, Outlook, OneNote, Excel, Project, Word, PowerPoint)

　　Experience using ServiceNow

　　Experience using SharePoint ITIL v3 or v4 - Processes for incident, change management and service level management

　　Security+ Certification null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].