Job Overview:

　　Performs duties related to processing highly complex issues associated to invoices in the AvidXchange accounting system exception queues as well as batching of approved invoices into the accounting system for payment processing.

　　This position is Hybrid.

　　Your Responsibilities:

　　Researches and responds to inquiries, including but not limited to clarifying when an invoice will be available for coding and approval when placed into an exception queue by AVID, reasons for incorrectly paid invoices, and instructions for properly coding an invoice.Oversees the resolution of invoice issues relating to unidentified properties, vendor issues, potential duplicate payments, image issues, missing invoices, and missing payments, including other miscellaneous items.Processes the batching from Avid Xchange of approved invoices into the accounting system as well as resolving issues associated with that process.Processes the Avid Pay payment export as well as resolving issues associated with the process.Supports internal and external information requests.Resolves internal and external customer issues utilizing prompt, effective communication.Collaborate with property management to ensure all invoice information is captured correctly and processes are followed to ensure timely payment of invoices to association vendors.Work with Accounts Payable - AVID System Administrator, Accounts Payable –AVID Analyst and Accounts Payable – AVID Team Leaders to ensure proper workflows are established and maintained for routing of invoices through the approval process.Identify and communicate with Supervisor any trends relating to recurring errors by AvidXchange indexing team as well as errors in the field.Collaborate with the Vendor Management team to assign and sync vendors into AvidXchange.Skills & Qualifications:

　　Must have strong computers and systems knowledge and proficiency.Excellent customer service skills.Strong verbal and written communication skills.Detail oriented and strong organizational skills.Ability to work with sensitive or confidential information.Ability to meet deadlines and work well under pressure.Ability to work in a team environment as well as independently and be self-drivenCritical thinking, problem solving, judgment and decision making abilitiesWhat We Offer:

　　As a full-time non - exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

　　Disclaimer Statement:

　　The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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