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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
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Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. Join Gilead and help create possible, together.
Job Description
The Cell Therapy Account Manager (CTAM) has primary responsibility for developing the relationship with Kite’s Authorized Treatment Centers (ATCs) in Singapore and serves as the ATC’s primary point of contact with Kite. In this role, the CTAM is responsible for driving appropriate utilization of Kite’s CAR T therapies within the account and ensuring the delivery of a seamless customer experience. To accomplish these goals, the CTAM will cultivate strong relationships with account stakeholders, coordinate all of Kite’s activities within the ATC, develop strategic account plans and communicate the value of CAR T therapy to key account stakeholders. This position is field based and reports to the Business Unit Director.
Everyone at Kite is grounded by one common goal – curing cancer. We are at the forefront of immunotherapy and engineered T cell therapy. Our personalized approach is what sets us apart. Unlike traditional pharmaceutical manufacturing, our therapies are not created on an assembly line. With CAR T-cell therapy, we are reengineering a patient’s own immune cells to fight cancer — one patient at a time. We also are entering a pivotal time in our history with multiple planned launches and evolving competitive dynamics on a global scale. That means a fast moving, constantly changing environment and innovative culture, where we make discoveries every day – discoveries that include our own capabilities and our individual potential.
Key Responsibilities
Develop Kite’s relationship with account
Build and maintain account profile for each aligned ATC
Develop significant business relationships with senior account level leadership (including C Suite), Thought Leaders (TLs) and other decision makers / key stakeholders
Serve as primary point of contact for the ATC and collaborate with Kite colleagues to create a streamlined, organized interface
Identify and understand the needs of account stakeholders and collaborate with Kite cross-functional colleagues (e.g. Market Access, Marketing, Medical Affairs, Quality) to find or develop solutions
Manage day-to-day operations within account, including:
Coordinate all Kite operational activities (e.g. site qualification, site setup, patient treatment)
Manage compliance-related activities (e.g. periodic audits)
Provide clinical instruction and Risk Minimization Materials (RMM) to clinical staff (e.g. AE Management Guide, Product Insert [PI])
Oversee activities in patient treatment areas to ensure Chain of Identify (COI) per SOP protocols
Drive appropriate utilization within account
Drive performance of Kite’s therapies within account and develop and execute strategic account plans
Working in close collaboration with Marketing and Medical Affairs, routinely meet with targeted stakeholders to educate on the use of Kite’s therapies and communicate the latest approved messaging and clinical data
Maintain clinical expertise and knowledge in basic principles of Hematology, Immunology, Non-Hodgkin's Lymphoma disease and treatment and Hematopoietic Stem Cell Transplantation
Support key Kite strategic activities in Singapore
Provide cross-functional colleagues (e.g Medical Affairs, Marketing, Market Access) with appropriate feedback and insights from interactions with healthcare professionals (HCPs)
Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions and facilitating meetings with TLs
Facilitate and provide timely feedback to appropriate Kite management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities
Cultivate relationships and actively participate in grassroots advocacy / engagement activities within territory to align with regional and national initiatives
Operate in compliance with all laws, regulations and policies that govern the conduct of Kite activities
Basic Qualifications
Demonstrated record of successful account management in large accounts (direct or indirect line leadership experience) and strong brand differentiation skills
Deep clinical expertise in hematology / oncology disease and understanding of treatment landscape (at least 5 - 7 years of experience)
Good understanding and knowledge of hematology/oncology ecosystem in Singapore
Ability to appropriately access and handle business information in compliance with all applicable laws, regulations and / or Kite policies
Science background is preferred
Travelling may be required but on a minimal level
Preferred Qualification
Minimum Bachelor’s degree
Demonstrated record of successful Hem/Oncology Account Management
Company Overview
Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid, long term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune system's ability to recognize and kill tumors. Kite is based in Santa Monica, CA. For more information on Kite, please visit www.kitepharma.com. Sign up to follow @KitePharma on Twitter at www.twitter.com/kitepharma
For Current Gilead Employees and Contractors:
Please log onto your Internal Career Site to apply for this job.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.