Job Family: Customer Services

　　Req ID: 404194

　　Create a better tomorrow with us.

　　We are looking for an Apprentice for Customer Service Technical Clarification Team in Milan within the Digital Enterprises area who will be trained in 2 years as a Service Technician.

　　During the apprenticeship you will receive a comprehensive and state-of-the art training to develop your personal and professional skills and you will have the support of a mentor to achieve your career steps.

　　Siemens is a focused technology company, pioneering intelligent solutions that transform the everyday in manufacturing, grids, buildings, and transportation. Our technology addresses real problems that affect the future of humanity.

　　You love to create an impact? From Day 1 you are empowered to make a difference for a better tomorrow with your full potential and creativity.

　　Your Challenge

　　As a Service Technician, your main activities will be to:

　　Analyse service requests in order to figure out activities to be performed and the spare parts needed;

　　Provide remote technical support to customers using the Siemens industry support online, via SightCall and Sinema RC teleassistance portals and through the use of Smart Glasses and augmented reality systems;

　　Corrective maintenance on machine tools system and drives system on end users sites.

　　Required entry qualifications:

　　You have less than 30 years of age, in accordance with the Italian apprenticeship contract;

　　You are fresh graduate or you are going to graduate in Automation;

　　General knowledge of PLC Programming and Drive Technology;

　　Proficiency in English and Italian;

　　Passion to never-stop growing ;

　　Respect and appreciation of each person’s uniqueness, willingness to co create and share knowledge;

　　Eligibility to work in Italy.

　　What we offer

　　Flexibility: trustful environment with an inclusive and flexible way of working driven by results,; hybrid and remote working enabled by innovative tools and devices, personal computer and smartphone; wi-fi connection reimbursement.

　　Welfare: flexible welfare programs and health insurance extendable to your family; professional and extraprofessional accident insurance; free on-site lunch options.

　　Never stop growing: plenty opportunities for continuous and individual learning journeys

　　An inclusive team culture where you can be yourself

　　Join us and be yourself. Inclusion is our ambition!

　　Siemens is an equal opportunity employer, offering a safe and inclusive work environment, based on mutual respect and the appreciation of uniqueness, guaranteeing equal employment opportunities to all qualified candidates to unleash their full potential.

　　Address to us your desired working conditions/ environment. Typically, this kind of position is full-time, however please feel free to ask for a more flexible arrangement if that suits better to you.

　　For more details about Siemens Italia please go to: www.siemens.it

　　Our recruiting team is looking forward to getting to know you!

　　#MakeYourImpact #LI-Hybrid

　　#LI-AA1