We're committed to your flexibility and wellbeing. You'll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life.

　　We give you a world of potential

　　Are you looking for a rewarding career in Customer Operations? Do you have a passion for providing excellent service to shareholders? If yes, then you might be the perfect fit for our Customer Operations Shareholder Information Team! We are seeking an Assistant Officer to join our Global Core Operations team, based in Kowloon Bay, Hong Kong.

　　Global Core Operations is a first-line business division with Computershare responsible for servicing of issuers and shareholders and undertaking operational activities such as IPO execution, Corporate Actions such as Rights Issue, Cash Offer and including dividend and payments, Share Movement regarding transfer, allotment and cross-border removal of shares, Corporate Communication and Shareholder maintenance and lost holder recovery.

　　This is a great chance to join a dynamic and diverse organization that values innovation, collaboration and excellence. If you are ready to take on this challenge, apply now!

　　A role you will love

　　The Customer Operations Assistant Officer will work closely with all Operation teams and Investor Services Team to ensure all shareholders' instructions will be carried out timely and accurately. The incumbent is responsible for sorting, scanning incoming mails and transfer documents, classification on shareholder request and forwarding incoming faxes and emails to responsible teams in accordance with SLA and procedures.

　　Some of your key responsibilities will include:

　　Ensure incoming documents including incoming mails, transfer document, proxy forms and corporate action forms etc. are sorted in accordance with relevant procedure and SLAEnsure the sorted documents are scanned in accordance with relevant procedure and met business goal of same day scanning Arrange the delivery of sorted/scanned documents to responsible teamsEnsure incoming emails and faxes forwarded to the responsible teams in timely mannerClassification for incoming mail related to shareholder request Support client facing team for all corporate activities if neededUndertake ad hoc duties or tasks as assigned by managementWork independently and under pressure

　　What will you bring to the role?

　　It would be essential to be a DSE graduate or above and have at least 2 years of working experience. You will bring excellent interpersonal and communication skills with the ability to work in a team. You will be self-motivated, well-organized and an eye for detail.

　　Other key skills required for the role include:

　　Proficient in PC skills including MS Excel and WordProficient in reading, writing and speaking in English and Chinese

　　If this sounds like a role and team you'd love to be a part of, apply today!

　　Rewards designed for you

　　Employee Share Plan. Set aside salary to purchase shares in our company and you'll receive a company contribution as well.

　　Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

　　Extra Rewards.From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

　　A company to be proud of

　　Computershare (ASX:CPU) is a world leader in financial administration with 14,000+ employees across 22 different countries delivering expertise to over 25,000+ clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

　　A diverse and inclusive place to work

　　Computershare celebrates the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

　　We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

　　Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.