Job Description

　　The Department Transition Assistance (DTA) is seeking applicants for the Assistant Director of Document Production. The ideal candidate will be responsible to oversee and ensure quality, accuracy and timeliness of all notices and forms that are printed and mailed by the Document Production Distribution Unit.

　　DTA attracts people passionate about public service, who love to work in a fast-paced environment, and who are committed to diversity, equity, and inclusion.

　　Duties and Responsibilities (these duties are a general summary and not all inclusive):

　　Assist with directing the daily operations of large scale, on-demand copy, print, and mail center producing approximately 55 million digital and offset print impressions.Oversee approximately 7 million notices mailed to clients.Manage activities of 11 direct reports, collaborating with Central Office staff to prioritize multiple and simultaneous agency demands, including special agency projects, initiatives, and special agency mailings to clients.Work closely with DTA Director of Document Production in all aspects of operational functions.Produce daily EBT / P-EBT Card notices in collaboration with newly created DTA EBT Card Printing Group.Develop spreadsheets, reports, and other documentation to illustrate costs.Assist the Director with interviewing, hiring, training, and developing unit staff.Work closely with agency vendors on scheduling service, troubleshooting issues, and new equipment and technology.Work closely with DTA IT / Systems for the transmission of daily Beacon and special notices.Troubleshoot and resolve notice file issues with DTA Systems.Produce monthly reports to track business trends and for analysis by the budget unit.Present cost saving efficiencies to agency regarding product development.This position requires a full-time on-site presence.

　　Preferred Qualifications:

　　Extensive knowledge of the Printing and Mail industry - this includes equipment hardware and software.Familiarity with complex, technical issues, systems and programs affecting DTA and its services.Competency with common software applications, such as Microsoft Office.Project management planning, integration, coordination and monitoring.The ability to develop effective teams, which share information and work collaboratively to solve problems and make decisions.The ability to manage and sustain relationships and ensure that lines of communication are open.The ability to work under significant time pressures to meet unanticipated demands.Demonstrated sound judgment with ability to take calculated risks.Strong written and oral communication skills.Strong quantitative and qualitative analytical skills and attention to detail.Ability to work with people from diverse backgrounds.Ability to multitask with simultaneous demands.Experience managing a budget and working in a limited resource environment.Experience with complex Information Technology systems.

　　Agency Mission:

　　The Department of Transitional Assistance (DTA) is the state agency responsible for administering public assistance programs to low-income residents of the Commonwealth. DTA is committed to providing a high level of service to all those in need. The mission of the Department is to assist and empower low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. DTA serves one out of every seven people in Massachusetts - including working families, children, elders, and people with disabilities. Our services include food and nutritional assistance, economic assistance, and employment supports.

　　Learn more about our services and programs visit: www.mass.gov/dta

　　Pre-Offer Process:

　　A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

　　Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

　　Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

　　If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form

　　For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2.

　　Qualifications

　　MINIMUM ENTRANCE REQUIREMENTS:

　　Applicants must have at least (A) five (5) years of full-time or equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

　　Substitutions:

　　I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

　　II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

　　III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

　　IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

　　Comprehensive Benefits

　　When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

　　Want the specifics? Explore our Employee Benefits and Rewards!

　　An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

　　The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.